Microsoft Teams synchronization, AI & more admin control.
Following the ALPHA and BETA releases of Update 2, the release candidate is now available for download.
This release includes some exciting features the main ones being:
- Microsoft Teams presence syncing
- Speech to text transcription from OpenAI
- Summary & Sentiment Analysis for transcribed calls
- New AI Reports based on sentiment analysis
- Granular user rights for calls and presence. Read the guide here
- Private video conferencing MCU
- High priority packet setting for better voice quality
- Call processing scripts for SIP Trunks
- New 3CX Multi-Tenant, more on this here
Test the Release Candidate
From the admin console click on the latest update: "New 20.0 Update 2 Release."
View the complete changelog here.
