Phone System / PBX

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Help Guides

PnP Phones

11 September 2026

PnP (Plug and Play) Phones refers to phones that reside within the same network as a 3CX PBX or SBC and their presence is automatically detected by the PBX, leading to a very simple and streamlined setup.Note: If you are deploying a number of these devices at once you should create a table listing t...

Configuring a DECT Phone

11 September 2026

3CX also supports the use of DECT Phones. DECT phones are wireless phones which have a number of advantages over Wi-Fi phones:DECT is very reliable and independent of your Wi-Fi  No need for staff to use personal phonesCheap, long lasting, easily replaced hardwareLong battery lifeScale up according ...

Version 20 Update 10 centralizes IP phone firmware management in the 3CX Admin Console. From the Phones page, you can review the firmware reported by each phone, assign the firmware it should use and run common device actions.The Firmware library stores both 3CX firmware and vendor firmware uploaded...

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