Easier provisioning, auto-answer and ringer device selection. The provisioning of the Windows Softphone has been made even easier with the possibility for users to provision from the softphone itself. Simply download the latest version from the Microsoft Store, enter your existing credentials and login! The softphone is now configured with your extension. You’ll also recall the [...]
Chat & CRM Contact Filtering Fixes. The latest iOS Beta release ensures a more seamless and enhanced user experience with an improved chat feature as well as the CRM contact filtering. Chat & CRM Contacts We've improved the chat feature to better support long messages and tweaked the forwarding functionality. In addition to the chat improvements, iOS 17 users can now ex [...]
Improved provisioning & configuration for Android 14. A new update for the 3CX Android app is available for download. This latest update removes the need to reinstall the app if the user does not grant camera permission during configuration - the camera is required to scan the QR code and auto-provision the app. It also improves the provisioning for Pixel devices, more on t [...]
New Windows Softphone Beta supports Jabra headsets. The Windows Softphone Beta 6 is now available for download - with Jabra Headset Integration. This latest release will allow users to answer, drop, decline, hold, mute and switch calls via the buttons on their Jabra headset or the docking station. Known Issue The app may not respond in the case of multiple phone calls. We have [...]
Initiate calls to CRM contacts from the latest Windows Softphone. The new Windows Softphone Beta release enables you to search for CRM contacts and initiate calls to them directly from the softphone! Saving you time looking for contacts who are not saved in your 3CX phonebook. Incoming call notifications also show CRM contact details so you always know who is calling! Always kn [...]
Choose between compact initials or wider full name BLF panel. The latest Windows Softphone Beta 4, now available for download, comes with additional viewing options in the BLF Panel. We’ve also embedded more context menu options across the app to help users manage calls, voicemails and contacts effortlessly. New in this release is the voicemail transcription icon. Simply right- [...]
Better contact filtering, display of M365 & CRM contacts. The latest beta for the brand new Windows softphone is available for try-outs. This release focuses on the overall better display of contacts and includes filtering options for team members and contacts alike. The new pop-up dialog informs you of an incoming call in real-time, no delays! Compact BLF Panel We’ve redes [...]
Seamless syncing with OS & improved security. The final Android App for V20 is available for download and promises full compatibility with Android’s latest features and functionalities, as well as improvements made to multiple call handling and response time. If you didn’t get a chance to try out the beta versions, keep on reading to see what’s included in this release. Sup [...]
Final release of V20 3CX App for iOS available for download. The new 3CX iOS App is now available in the App Store! With its iOS 17 support and faster connectivity this release focuses on massively improving the entire user experience, making it faster, better and more seamless. If you missed the betas, read on to find out what’s new and what’s improved. Improved Support for iO [...]
V20, Beta 3, Android 14 Support. If you’ve upgraded your smartphone to Android 14, well done! We all know how important it is to keep the OS up to date. For the 3CX app to continue to work efficiently, however, you’ll need to grant some additional permissions. Follow the steps below to do this. #1 Battery Optimization Google Pixel users running Android 14 must give unrestricted [...]
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