Latest release includes Deskphone Control & Quick Access Panel. Download the latest 3CX Windows Softphone and control your deskphone from your desktop. To use this feature a deskphone must be assigned to your extension - read our deskphone control guide for more configuration steps. This update enables you to download the softphone as MSIX. Read the BETA release for more de [...]
Make 3CX calls on the road with the new iOS App. The latest update to our iOS app includes complete Apple CarPlay support. Enhancing the user experience is central to this functionality - particularly if you need to stay connected whilst driving. In a nutshell, you can now make calls, read and reply to messages, and access your voicemail using simple voice commands - staying co [...]
Siri can search, read & reply to messages from 3CX. Say hello to Siri and the new iOS BETA 2 which brings even more Apple CarPlay support. We’ve now enabled Siri to find messages from a specific contact or number, read these to you and also reply if you want her to. Read James’ Messages This new feature is very simple to use. You simply command Siri to read a message to you [...]
Control your deskphone from your softphone. If you like answering calls on a physical phone - rather than from your softphone - this BETA allows you to do just that. You can also access an all-new, quick action panel for faster logging in/out of queues and more. Use as a Softphone or with a Deskphone Initiate and receive calls on your deskphone rather than your PC. Switching de [...]
iOS BETA brings improved Apple CarPlay Support to call, chat & more from your dashboard. A new iOS BETA is available for download and this is one you definitely don’t want to miss! We’ve completely reworked the Apple CarPlay Support and now not only can you answer calls, you can initiate calls and chats with Siri, access teams and have the 3CX logo beautifully displayed on [...]
iOS BETA allows admins to control device settings with MDM. This latest iOS BETA release includes Mobile Device Management (MDM) features. Admins can disable certain settings on a user’s phone by simply downloading an XML file onto the user’s device. The 3CX app reads the file and sets the specified parameters accordingly. These settings are hidden from the UI itself so that us [...]
Drag & drop for call transfers makes call management easy as pie. New Panel & Switchboard views are available in the 3CX Windows Softphone - previously only available for BETA testers. Apart from enabling managers to monitor performance, the switchboard also allows receptionists to drag and drop calls to make a call transfer. New Panel & Switchboard Views Supervisor [...]
BETA introduces new Panel & Switchboard views to the Windows Softphone. The new Panel and Switchboard views are the latest additions to this BETA release of the Windows Softphone. Both views are of massive importance in contact center environments where teams need to know, at a glance, how many calls are waiting to be answered and which colleagues are available to take call [...]
New Windows App adds hotkeys and minimize to system tray. Two features from the legacy Windows softphone were the ability to minimize the softphone to system tray and hotkeys - this latest release brings these popular features back! Minimize to System Tray & Never Miss a Call This latest version continues to work in the background ensuring you’re notified of all incoming ca [...]
RC2 adds more settings for calls & audio 3CX V20 is just around the corner and our softphone team is working full steam ahead to finalize the new Windows Softphone for the release. With RC2 we’ve added the ability to launch calls in your CRM or any external app, as well as to set your default microphone or speaker. Launch Calls in your CRM RC2 introduces the new “External A [...]
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