The 3CX Android App has come leaps and bounds since the release of version 18. We’ve collaborated with Google to improve the reliability of PUSH notifications resolving the issue of calls not coming through in 99% of the cases. However if you are receiving calls but your phone is not ringing while in sleep mode, you may still be experiencing issues with PUSH. We have you covere [...]
No doubt the levels of growth that Microsoft Teams has seen over the past two years was probably unexpected, even from Microsoft’s standpoint. Globally, companies adopted the platform to ease remote working and now it truly is here to stay. The collaborative working features it offers makes it a great fit for many businesses. But what if a Teams user wants to make a phone call [...]
Overall, the 3CX upgrade script upgrades Linux based customers from Debian 9 with v16 to Debian 10 with v18 with a success rate of 92%. In this blog post, we will cover common solutions for the remaining 8% of cases that failed to upgrade successfully. Take a Backup Before you attempt any software update, take a full backup of your 3CX System and download it off the host runnin [...]
Following partner conversations on our community forum, we have updated our Microsoft Teams integration guide which now includes the steps required to obtain an SSL certificate, as well as adding to our MS Teams FAQ guide. Complexities Simplified If you ask someone if Microsoft is easy to configure, you normally get two answers. For some, it’s a breeze and for others, not so. O [...]
Administrators can utilise Windows Terminal Servers to deploy the 3CX Windows Desktop app en-masse, eliminating time-consuming installation and provisioning. How to deploy via Windows Terminal Server With Administrator rights, install the application onto the server via the Control Panel. Here’s how: Open “Control Panel > Programs > Install Application on Remote Desktop…” In the pop-up message click “Yes” [...]
Administrators can now utilise Active Directory Group Policy Object to deploy 3CX Windows Desktop App. Windows Server must be fully updated to the 2019 edition and users’ terminals should be on Windows 10 with the latest updates installed. How to Deploy in 4 Easy Stages Create a distribution point Create a Group Policy Object Assign an MSI package Install the application to dom [...]
Following the release of Version 18, one of the hottest additions has been our Microsoft Teams phone system integration. As this brings in a whole new aspect to 3CX, there are many elements to consider in the implementation. To help you ease the process, we have created this handy FAQ guide to help break down some of the questions you may ask, and roadblocks you may face while [...]
In this 3rd and final video series covering version 18 synchronisation with Microsoft 365, Stefan Walther, CEO at 3CX, walks through the steps to bring one of the hottest additions to 3CX, full integration with Teams phone system by way of Direct Routing. Click here if you missed part 1 and part 2. Direct Routing It is no secret that Microsoft Teams has seen a huge explosion [...]
Continuing with our 3 part video tutorial, last week, Stefan Walther, 3CX CEO, highlighted what initial steps are required to get your 3CX instance syncing with Microsoft 365. If you missed it, click here. Now with Part 2 in mind, Hands up who has ever wished that their car key and house key were the same? This short video highlights how the sync can be used to allow users to l [...]
In preparation for version 18, we have been working on the synchronization between Microsoft 365 accounts and 3CX. With more and more businesses looking to simplify their working environment, synchronising companies’ 365 accounts and 3CX is an important step. It brings a whole host of benefits including user sync, calendar status sync and the very much anticipated and highly re [...]