Core phone system, modern in architecture - reliable, secure and manageable. Old School Telephony might not be in fashion, but it’s not going away anytime soon! Many organizations around the world rely on a good basic telephone system that will make that call when it matters. An emergency call to a front office desk at a hotel, a call for help in a hospital, an injured worker o [...]
And an improved 1:8 call ratio for larger licenses. Many customers and partners are asking how we might enforce the maximum extension limits described here. This blog sets out some of the current thinking on the direction we’re taking and what we’re planning to do over the coming months. As a reminder: We’ve always published reasonable extension ranges for each SIM call license [...]
New AI features to be part of Enterprise Edition - Pricing readjustment 15%. Last week’s update - 3CX AI The Next Chapter - is a game changer and marks the beginning of where we’re headed next. We’re readying many new features leveraging AI. In the past year alone, we’ve delivered transcription and analytics as well as more recently 3CX AI Receptionist. All have been delivered [...]
Free upgrades on RAM for 3CX Hosted 8SC licences. We’re thrilled to announce a permanent, and completely free performance boost: an extra 2GB of RAM is being added to existing 3CX Hosted 8SC licences. The standard 3CX Hosted 8SC license was provisioned with 2GB RAM. Several months ago we had already silently been giving 4GB to some new 3CX Hosted 8SC licenses. Now, our team is [...]
Applying the extension Fair Use Policy in the education sector. Following on from our recent extension Fair Use policy blog a couple of days ago, we have an update for Partners working across the Education sector. License Requirements We're offering a generous 20% discount on the end user price for license purchases, renewals and upgrades to a minimum 32SC+ license, in keeping [...]
Update 8 to have AI features - plus extension Fair Use policy explained. We’re excited to announce some of our new upcoming AI features - ready in Update 8 Alpha coming out in the next couple of days - along with a recap of our extension fair use policy. Onboard Transcription Without an External Service Transcribe calls on your network without OpenAI or Google - you’ll save sig [...]
Celebrating our community champions. With the 3CX Forum now counting over 160,000 international and 70,000 national members, it remains a key space for users to exchange knowledge, solve issues and stay updated with the latest 3CX releases. As in previous quarters, we’re recognizing the members whose contributions stood out for being accurate and consistently helpful. The Winne [...]
3CX continues as best-in-class among 100,000 products! 3CX has once again been recognized as a Category Leader by SourceForge for Fall 2025, marking yet another milestone in a year of continued success. The award highlights 3CX’s consistent excellence and high customer satisfaction - placing it among the top 5% of over 100,000 products listed on SourceForge. This recognition is [...]
With 196 reports and 50 badges, 3CX has done it again! We’re happy to share that 3CX has again been recognized across multiple categories in G2’s Fall 2025 Reports. Thanks to our user feedback and continued trust, 3CX secured top positions in Video Conferencing, Contact Center, Call Center Infrastructure (CCI), VoIP Providers, Live Chat, UCaaS Platforms and Cloud PBX Platforms. [...]
Upgrade to 3CX V20 to keep your apps connected. As part of our transition to 3CX V20, we’re phasing out support for V18 across all 3CX Apps. After the cut off dates outlined below, connections from Android, iOS and Windows apps will no longer work if your system is still on V18. Read on to learn how you can avoid issues. Key End Dates Android app – End of September, the Android [...]