iOS 18.2 lets you set 3CX as your default calling & messaging app. A new Beta version of the 3CX iOS App is now available for testing. With support for iOS 18.2, this update introduces the ability to set 3CX as your default phone and messaging app! Read on to learn more. Set 3CX as Default Calling and Messaging App (iOS 18.2+) iPhone users running iOS 18.2 or later can now [...]
Improvements for a faster and more stable calling and messaging experience. The Beta release of 3CX Android App is now available. This version includes general improvements to the performance and stability of the app. Read on for more. General Performance Improvements This update includes various under-the-hood improvements to boost overall app performance. Internal libraries h [...]
New reports & filters, new CDR and Grafana integration. Four new built-in reports, 10 new grafana dashboards, ability to export CDR to external database and report across installations, improved accuracy, faster data queries, and better filtering - all underpinned by the rewritten Call Detail Records (CDR) system for more powerful reporting - are just some of the highlights [...]
No need to re-install, switch to multi company mode from the console. Today, we present our latest feature development, the ‘Multi-Company Switch’, giving you the flexibility to switch from single to multi-tenant mode within the same 3CX instance - available shortly with Update 6. Warmly welcomed in V20 Update 2 - by Partners, MSPs and VoIP providers wanting to host smaller cus [...]
Redesigned CDR logging brings more powerful reporting. The CDR system has been rewritten to improve data handling and support larger deployments. The new design simplifies the internal table structure, reduces database load and allows direct integration with external storage and analytics tools. It provides a foundation for managing and analyzing large call datasets without add [...]
New Grafana Dashboards & Reports. Update 6 Release Candidate 3 is now live and includes 7 new Grafana dashboards as well as 3 bug fixes to existing dashboards. RC3 builds on feedback from the ALPHA, BETA, RC1 & RC2 releases and marks the last step before the final release. We envision that this release candidate will be the release version of update 6. Read on to see wh [...]
Live Chat now available for Shopify - no app or plugin required. You can now add 3CX Live Chat to Shopify using a lightweight code snippet. No app or plugin required. Previous setups for less common CMS platforms often relied on plugins, which could break after updates, clash with other tools, or introduce security risks. For non-WordPress sites, these have been replaced with o [...]
Receptionists set status for other users, drag & drop attended transfer on active calls. After successful test plans following the recent Softphone Beta releases, 3CX Softphone Version 5.1 is now live. Read on for the recap. Recap Windows Softphone V5.1 In summary, Beta 1 included: Receptionists set call forwarding rules, read & reply via chat notification itself Provis [...]
Latest iOS app now available - includes Limited Contact Access. Following successful testing, the latest version 5.1 of the 3CX iOS app is now live on the App Store and includes support for iOS 18’s Limited Access Contacts feature. For full feature details visit the iOS Beta blog. View the Changelog for a detailed breakdown of updates. Update Today Download the latest release f [...]
Latest Android app gives more options to edit numbers before call. Following successful BETA testing, the latest version 5.1 of the 3CX Android app is now live on the Google Play Store. This release includes the Edit Before Call feature helping users launch calls faster from more places with more options to edit a number before a call. For full feature details visit the origina [...]


