Ad-hoc conferences on-the-go & connection monitoring in latest iOS app. Our last BETA has made it to the final release stage and includes a new “Connection Quality Monitoring tool” accessed directly from your app’s dialpad. If during a call you experience any issues or glitches all you need to do is: Tap on the call duration label within your dialer A dialog will appear pro [...]
Sign up for a free V20 U2 interactive webinar. V20 U2 has just been released - including the much anticipated Open AI integration for transcription - along with a host of other new features, fixes, and improvements. To bring you up to speed with everything V20 Update 2 has to offer you, we’ll be hosting a series of product overview webinars. All webinar sessions cover the same [...]
Answer, drop, switch calls & more from your Yealink headset. This latest 3CX Windows Softphone BETA adds Yealink headset support, giving you more options to control your calls from different devices, whether that’s a deskphone or a headset. This latest integration enables you to answer, drop, decline, hold, mute and even switch calls all from your Yealink headset - via the [...]
Improved Teams integration, AI & increased admin control. Following last week’s Release Candidate - as well as the previous ALPHA and BETA releases - V20, Update 2 is released and ready for deployment. Read on to see what’s included as well as how to update to this version. Sync Teams & 3CX Presence Status Sync your Microsoft Teams Presence to 3CX or vice versa. There’s [...]
Connection quality monitoring, conference management & M365 syncing. Easily add contacts to Personal, Company, CRM and M365 phonebooks during an ongoing call with the latest Android App Beta. Adding a Contact Whilst on a call to an unsaved number: On the dialer, tap on the ‘Add Contact’ label A form opens, displaying the pre-populated number Give the contact a name, last na [...]
Ad-hoc conferences & connection monitoring tool in new iOS Beta. With the latest iOS Beta app you can initiate a conference, from your car, with two or more people by simply saying “Hey Siri, call Katie and Iris using 3CX''. If more than 2 participants are to be called, ensure you say the word “and” before each person’s name. Note: If multiple contacts in your phonebook hav [...]
Microsoft Teams synchronization, AI & more admin control. Following the ALPHA and BETA releases of Update 2, the release candidate is now available for download. This release includes some exciting features the main ones being: Microsoft Teams presence syncing Speech to text transcription from OpenAI Summary & Sentiment Analysis for transcribed calls New AI Reports base [...]
Attention 3CX Version 20 (Debian 12 Bookworm) users. A critical vulnerability has been discovered in OpenSSH ("regreSSHion" - CVE-2024-6387). Although nothing to do with 3CX, we’re pleased to have been able to demonstrate our ability to release this update within 24 hours. To protect your 3CX System, please update immediately. How to Update Log in to your 3CX Admin Console. Go [...]
Get the most out of your 3CX SMB system with this quick startup guide. Since its launch, 3CX SMB has become an integral tool in small business communications. To better cater to these customers, most of whom function on time scarcity and without dedicated IT departments, we’ve created a quick-start guide for SMB users. This straightforward, non-technical guide facilitates a qui [...]
Deadline extension for V18 free & NFR keys to upgrade to V20. 4SC Free and NFR users who are still running their 3CX on V18 now have until the 31st of July to upgrade to V20. This is an additional one month extension from the previous deadline of the 30th of June. If you fail to upgrade your free key, on the 1st of August 2024 your key will only support 2 simultaneous calls [...]
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