Blog - Page 34

New 3CX iOS App BETA adds MDM Features

iOS BETA allows admins to control device settings with MDM. This latest iOS BETA release includes Mobile Device Management (MDM) features. Admins can disable certain settings on a user’s phone by simply downloading an XML file onto the user’s device. The 3CX app reads the file and sets the specified parameters accordingly. These settings are hidden from the UI itself so that us [...]

3CX Does it Again! Category Leader for Spring 2024

SourceForge recognizes 3CX as category leader for Spring 2024. SourceForge has just announced their category leaders for Spring 2024. And as you probably already guessed 3CX has grabbed the category leader award for Spring 2024. This is a huge achievement. 3CX has been selected as best-in-class from over 90,000 products on SourceForge. SourceForge gets nearly 20 million visitor [...]

By |May 8th, 2024|Comments Off on 3CX Does it Again! Category Leader for Spring 2024
Try V20 on Windows - ALPHA

V20 now available for preview & testing on Windows. Great news for our Windows users, V20 Update 1, BETA 2 is now available for Microsoft Windows. So if you’ve been looking forward to seeing V20 in action on Windows - you now can. This release is an ALPHA. It has not been extensively tested on various Windows versions. The code is the same as the Linux version so we don’t e [...]

By |April 30th, 2024|Comments Off on Try V20 on Windows - ALPHA
V20 Update 1 BETA 2 Scheduled Reports

Beta 2 adds the ability for users to schedule their own reports. Following on from the V20 Update 1, BETA, BETA 2 is now available for try-outs. We’re bringing back the Scheduled Reports feature, improved with a new per user reports scheduler. Scheduled Reports Are Back The scheduled reports feature is back and it’s better. Unlike in V18, where only admins could schedule report [...]

New Google PUSH API Support & Updated Apple PUSH for V18

V18 users have until the end of 2024 to migrate to V20. Version 18 is supported until the end of 2024. We’ve renewed the certificates for Google PUSH, Apple and API Support in this last update, Update 9a BETA. This update will allow you to test the renewed PUSH support and use the 3CX Apps until the end of the year. Start planning your migration to V20 as soon as you can. Note: [...]

Windows App Gets Switchboard

Drag & drop for call transfers makes call management easy as pie. New Panel & Switchboard views are available in the 3CX Windows Softphone - previously only available for BETA testers. Apart from enabling managers to monitor performance, the switchboard also allows receptionists to drag and drop calls to make a call transfer. New Panel & Switchboard Views Supervisor [...]

By |April 29th, 2024|12 Comments
Sign Up for Free 3CX Certification Webinars in May

New 3CX Academy dates for May. If you missed the first batch of 3CX V20 Academy webinars don’t fret! We’ve just scheduled a fresh batch to ensure all our partners get the chance to become 3CXperts. These webinars are the perfect opportunity to learn 3CX V20 inside out and start boosting your sales and customer satisfaction levels by offering this latest version. Places are rese [...]

By |April 19th, 2024|Comments Off on Sign Up for Free 3CX Certification Webinars in May
Windows Softphone BETA with Panel & Switchboard View

BETA introduces new Panel & Switchboard views to the Windows Softphone. The new Panel and Switchboard views are the latest additions to this BETA release of the Windows Softphone. Both views are of massive importance in contact center environments where teams need to know, at a glance, how many calls are waiting to be answered and which colleagues are available to take call [...]

By |April 17th, 2024|3 Comments
Get 3CX V20 Certified. Reserve your Spot!

New Academy webinar dates released. Fresh after the release of 3CX V20 our 3CX Academy has been updated to get you all trained-up and ready to hit those sales targets with this latest version. We’ve scheduled a series of webinars, both Basic and Advanced, for you to brush up your 3CX knowledge as well as become better acquainted and certified for V20. Places are reserved on a f [...]

By |April 10th, 2024|Comments Off on Get 3CX V20 Certified. Reserve your Spot!
More Co-Host Control & New Mosaic View in Video Conferencing Apps

New release brings more meeting control for co-hosts & new mosaic view. The latest update to the 3CX Video Conferencing apps for Android and iOS introduces a new mosaic view allowing you to choose which participants you want to see and pin them - up to 5. Additionally, co-Hosts get some new control functions previously enabled to hosts only. They can now remove participants [...]

By |April 9th, 2024|Comments Off on More Co-Host Control & New Mosaic View in Video Conferencing Apps