Blog - Page 33

New Windows Softphone with Deskphone Control

Latest release includes Deskphone Control & Quick Access Panel. Download the latest 3CX Windows Softphone and control your deskphone from your desktop. To use this feature a deskphone must be assigned to your extension - read our deskphone control guide for more configuration steps. This update enables you to download the softphone as MSIX. Read the BETA release for more de [...]

Full Apple CarPlay Support in Latest iOS App

Make 3CX calls on the road with the new iOS App. The latest update to our iOS app includes complete Apple CarPlay support. Enhancing the user experience is central to this functionality - particularly if you need to stay connected whilst driving. In a nutshell, you can now make calls, read and reply to messages, and access your voicemail using simple voice commands - staying co [...]

Stay Relevant, Become 3CX V20 Certified

Don’t stop yourself from harnessing the full power of V20. Three months have raced by since the release of V20. If you’ve missed our first two 3CX Academy webinar sessions, fear not. We have a new crop of webinars right here for you to get excited for. 3CX webinars are the ultimate (and only) way to learn 3CX from the 3CX team directly. By learning the system, you can highlight [...]

By |May 28th, 2024|Comments Off on Stay Relevant, Become 3CX V20 Certified
Siri, Read that Message. More Apple CarPlay Support in iOS Beta 2

Siri can search, read & reply to messages from 3CX. Say hello to Siri and the new iOS BETA 2 which brings even more Apple CarPlay support. We’ve now enabled Siri to find messages from a specific contact or number, read these to you and also reply if you want her to. Read James’ Messages This new feature is very simple to use. You simply command Siri to read a message to you [...]

By |May 24th, 2024|Comments Off on Siri, Read that Message. More Apple CarPlay Support in iOS Beta 2
3CX Outstrips Competitors on Leading Software Site

Capterra shortlists 3CX as a top ten telephony provider. Aaaand... it’s a slam dunk. Out of over 400 telephony providers, 3CX neatly slots into the top 10 on the 2024 Capterra shortlist. Capterra is a leading software comparison tool, clocking in with over 230,000 visitors per month. Those visitors are seeking (and ranking) their perfect software. Capterra takes their rankings, [...]

By |May 22nd, 2024|Comments Off on 3CX Outstrips Competitors on Leading Software Site
New 3CX Windows Softphone BETA with Deskphone Control

Control your deskphone from your softphone. If you like answering calls on a physical phone - rather than from your softphone - this BETA allows you to do just that. You can also access an all-new, quick action panel for faster logging in/out of queues and more. Use as a Softphone or with a Deskphone Initiate and receive calls on your deskphone rather than your PC. Switching de [...]

Hey Siri! Chat & Call from your Car with Apple CarPlay in iOS BETA

iOS BETA brings improved Apple CarPlay Support to call, chat & more from your dashboard. A new iOS BETA is available for download and this is one you definitely don’t want to miss! We’ve completely reworked the Apple CarPlay Support and now not only can you answer calls, you can initiate calls and chats with Siri, access teams and have the 3CX logo beautifully displayed on [...]

V18 Users: Upgrade to Update 9A

V18 Update 9A includes latest iOS & Android and License Certificates. Whilst we recommend that all users upgrade to V20 as soon as possible, we appreciate that some users need to schedule time to do so. If you can not upgrade to V20 in the coming months, then you will need to upgrade to update 9A. Update 9A will Extend Android PUSH support until end of 2024 Extend iOS Push [...]

Upgrade to V20 Update 1 for Scheduled Reports, Faster Backup & Restore

Update 1 is available for download in production environments. Hot off the heels of the release candidate, Update 1 is now available for download in production environments. In case you missed the BETA and BETA 2 releases, these are the main features included: Up to 50% faster backup & restore Caller ID exceptions to working hours - guide New Pipedrive CRM Integration - gui [...]

V20 Update 1, Release Candidate

Includes general fixes and improvements to the reporting feature. Following the BETA and BETA 2 releases of V20, Update 1 we are nearing the final release with the Release Candidate. This Release Candidate includes mostly fixes found in the BETAs and improvements of the reporting feature. Improvements/Fixes Issues with duplicate MAC addresses which were overwriting previous dev [...]