Integrate 3CX with your CRM

Integrating your 3CX system with your CRM, ERP or accounting system is easy, especially with one of our 3CX supported CRM systems. Don’t see your CRM listed or using a custom application? You can do the CRM integration yourself using the 3CX API. Find out more.

3CX Developed and Maintained

Integrations with these CRM systems have been developed by 3CX and are regularly updated in case of changes to the CRM. Click on the logo below for the configuration guide.

Bitrix24

ConnectWise

Dynamics 365

Freshdesk

Jetpack CRM

Kommo

MongoDB

Odoo

Pipedrive

Salesforce

SQL DB

Vtiger

Zendesk

Zoho

Vendor Supported

For other CRMs listed below, we or a 3rd party provider have developed an integration which was working at the time of development. You can download the integration and upload it to the management console to use it. If the vendor changes their API it may require that you work with the vendor in question to edit the source code of the integration. For any support you should contact the vendor directly.

1C CRM

Freshsales

Freshworks

HubSpot

Nutshell

Need help with an integration?
Ask the 3CX AI Support Assistant for guidance on setup and integration questions.

More on 3CX

3CX for Enterprises

3CX Contact Center

3CX for SMB

Integrated AI

Managed & Hosted by 3CX

Easy to manage self-hosted

Most secure PBX on the market

Cut phone bills by 80%

World class mobile apps

Live Chat, SMS, WhatsApp

Free video conferencing

Call center reporting

Industries We Work With

Healthcare Automotive Education Technology Government Services Hospitality Finance
  • Healthcare
  • Automotive
  • Education
  • Technology
  • Government
  • Services
  • Hospitality
  • Finance

Healthcare Case Study Bringing NHS Surgeries’ Communications Back from Critical Condition

3CX’s Call Recording & UC Features Meet Surgery Requirements. "The new system dispelled our previous hang ups about hosted telephony and new technologies. With our dedicated internet line we've had a consistent and reliable service. The call quality has been great." Peter McIntyre, Practice Manager, NHS Read the case study.

A Case Study in the Automotive Industry - Buckle Up! Porsche Inter Auto Takes 3CX for a Spin

Thanks to advanced 3CX call center features, gearing up customer service was no issue. "3CX proved instrumental in helping take customer satisfaction to a higher level. We look forward to exploring new product features in upcoming 3CX updates." Željko Hitrec, Communication Manager, Porsche Inter Auto Read the case study

A Case Study in Education: Douglas County School District Enjoys Increased Security and Significant Savings

3CX was chosen above Jive®* and Cisco®* as most cost effective: “This was one of the best decisions we made. The 3CX system is easy to configure and manage and runs on hardware we already owned. ROI will be less than three years." John Endter, IT Director, Douglas County School District Read the case study

Our Case Study in Technology Showcases Benefits to Brazil’s Largest Data Center Provider

With company telephony costs reduced by 20% and increased employee mobility: "We gained high availability VoIP, easy system admin and advanced communications features. Our teams have quality communication capabilities to respond quickly to our customers." Fábio Trimarco, IT Governance Manager, Ascenty Read the case study

3CX Government Implementation Case Study in Bavaria's Landkreis Rhön-Grabfeld Across 31 Municipalities

How the Deployment Works

“3CX was a replacement for Avaya. Existing VOIP infrastructure was expanded to transition from simple telephony to company-wide unified comms. 3CX apps and Web Client gave users a powerful, easy-to-use softphone." Stephen Johannes, Network Telecoms Manager, Landkreis Rhön-Grabfeld Read the case study

A Service Industry Case Study On How Argus Group Insures Themselves Against Communications Failure with 3CX

On replacing their outdated, analog Mitel®* PBX: "The 3CX project allowed us to re-examine our telephony operations. We optimized call flows, shortened wait times for clients and have granular reporting on the nature of calls in the short and long term.” Tory Richard, Head of IT, Argus Group Read the case study

3CX Leads in Club Med Hospitality Case Study - A Globally Recognized Brand Serving Guests Since the 1950’s

3CX checks in to Club Med's all-inclusive resort with a 5 star communication solution: “The integration of 3CX with our global service system (NICE In Contact / Verizon) in the USA, helped increase productivity in a cost-efficient way. Right solution deployed by right partner!” Claudio Cavalcanti, Head of IT South America, Club Med Read the case study

A Case Study in Finance - Adding Value to Phillips Securities Group with Free Interoffice Telephony for 700+ Employees

V20 Update 9 Release Candidate 3

Rising telephone maintenance costs and operational deficiency over the PSTN: “3CX has cut Phillip’s phone costs sharply. Voice calls go out over the IP phone system, and are routed over the PSTN at the lowest cost. Eight offices are bridged, and interoffice calls are free with IP telephony." Terence Tung, Network Manager, Phillips Read the case study

More than 350,000 businesses globally trust 3CX to
power their everyday communications