Update 2 for V15.5 is literally just days away. It's going to be packed with new updates and features to enhance the usability and management of the PBX, both for admins but also for the users. In light of this, and without wanting to give too much away, we're giving you a sneak peek of a cool new feature: Provisioning the 3CX clients for Android and iOS by using just a QR code [...]
When running a call center, agent productivity and customer satisfaction are top priorities. And what better way to monitor these than from within your PBX with call reports? With the release of 3CX V15.5 SP1 we have added 4 new call reports which will give managers and supervisors the data they need in order to boost productivity and ensure customer satisfaction. These are the [...]
3CX acquires Askozia’s skills, Linux technology and user base to increase German market presence LONDON, UK, HANOVER, GERMANY, 03 AUGUST 2017 - 3CX, developer of next-generation software-based Unified Communications solution, announces the acquisition of Askozia, German provider of the Asterisk®* based IP telephone system AskoziaPBX. With more than 10.000 SMEs using Askozia thi [...]
We have managed to make Update 1 (SP1) available just in time for your holidays! Update 1 has a good number of features for administrators and users of 3CX alike. Extensive IP Phone Configuration options We have greatly expanded the configuration options available for supported phones. Now you can configure the following options right from within the management console, elimina [...]
Some of our Android users are experiencing issues when provisioning the 3CX Client on their Android devices - Welcome email attachment does not open - and therefore the client cannot be provision. With no way to create accounts manually this can become a blocking problem. Well the explanation (and solution) is very simple. When the administrator sends you the welcome email fro [...]
Please refer to our new guide for installing 3CX on Linux. As you may have already heard, Debian released a new Linux version of their popular operating system "Stretch". Those who tried to install 3CX on Linux version Stretch, quickly realised that the installation failed with a dependency error. Well, the reason is simple - 3CX repository was created to be compatible with Deb [...]
In the last 24 hours, 3CX SBC clients configured to use encryption could not connect to 3CX Servers. New versions have been updated that correct the problem. Proceed to download windows, raspberry pi and Debian SBC versions from the links provided below. Windows SBC Users: Download the updated 3CX SBC setup from here https://downloads-global.3cx.com/downloads/3CXSBC18.msi and f [...]
With Sennheiser's headset software for PCs you can ensure that your Sennheiser office headsets work seamlessly with the 3CX client for Windows. Your headset and speakerphone are always updated with the latest software and you can take full control of the call functions (receive/end calls, adjust volume, mute, etc.). And experience remarkably clear sound from the moment you plug [...]
Whether on-premise, in the cloud or on a MiniPC Appliance v15.5 offers a user experience like no other LONDON, UK, 07 JUNE 2017 – 3CX, developer of next-generation software-based Unified Communications solution, today announced a faster, more secure, more reliable way to provide unified communications with the release of 3CX Phone System V15.5. Introducing a new web client, imp [...]
We are reworking our IP Phone provisioning templates in order to add more configuration options. We have received a great deal of feature requests in regards to this and in order to prioritize our efforts we are holding a poll to see which are most requested by our user community. These additional IP Phone configuration options will be available in the management console and sh [...]
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