A simple step-by-step guide for phone template customization. An API is a great way to automate things - but if you want a simple customization route, then custom phone templates are a tried-and-tested vehicle. You can create a custom template which will not be overwritten and can be self-maintained. It requires some know-how of the provisioning parameters of the IP Phones yo [...]
Stability improvements for production release. Following the feature additions introduced in earlier betas, Windows Softphone V5.4 final release focuses on stability fixes and refinements as the app is now available for production use. Read below for more information. Recap of Features Introduced in Windows Softphone V5.4 Across the first three beta releases, Windows Softphone [...]
Last stability improvements for production release. Following the feature additions introduced in earlier betas, Android App V5.4 is now available for production use. Read on to learn more! Recap of Features Introduced in Android App V5.4 Over the course of the first three beta releases, Android App V5.4 introduced several key enhancements to conferencing, call handling and And [...]
Final stability improvements for production release. Following the updates delivered in earlier betas, iOS App V5.4 is now officially released for production use. This build resolves issues identified during previous testing, improving overall reliability and user experience. Read on to learn more. Recap of Features Introduced in iOS App V5.4 Across the first three beta release [...]
License flexibility to tailor your license to current operational needs. Following our recent announcement about the new Basic Edition, we want to dive deeper into the ability to downgrade your edition at renewal time. We understand that business needs evolve. What was a necessity one year may become an underutilized feature the next. This new functionality is already available [...]
Free Version - the perfect starting point. We’re excited to announce plans for an all-new Entry-Level Free Version designed for enthusiasts and micro-setups. A Free Entry Point for Hobbyists and Micro-Setups With the arrival of the Basic Edition, we can also announce that we will introduce an entry-level FREE 4 Simultaneous Call variant of the Basic Edition tailored for hobbyis [...]
Sofia Neroda, Partner Development Manager at Grafana Labs, co-authored this post. 3CX provides a robust, flexible IP PBX platform used by organizations of all sizes to power their contact centers. It offers detailed call activity, agent performance metrics, and operational insights — all of which become even more powerful when visualized. To that end, we are delighted to introd [...]
Auto IP Phone provisioning and timing info for call transcripts in stereo mode. Following the successful ALPHA, BETA and BETA 2 releases, we are now releasing a Release Candidate for V20 Update 8. This RC focuses on improving IP phone provisioning and making AI-generated call transcripts easier to follow, building on the features introduced in earlier releases with who said wha [...]
Firmware update fixing key security issues in Fanvil firmware. A new interop firmware update (v2.12.22.2) for the Fanvil X210-V2 IP phone was provided by Fanvil. According to Fanvil, this firmware includes important security fixes. Following successful interop verification, the update has been made available. For further details, please contact Fanvil Support or visit the Fanvi [...]
3CX Basic Edition: Modern, Reliable, No-Frills Telephony The new Basic Edition is engineered for organizations seeking a rock-solid, core phone system that prioritizes reliability, security and manageability - without the complexity of advanced features like AI or full CRM integration. It's the perfect choice for users who need dependable voice communication above all else. Key [...]
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