Taking control of your business communications has never been easier. More than 2 years in the making, on a journey that started nearly 20 years ago, today’s V20 Final release signals the future of 3CX - and heralds a new dawn for global business telephony. 3CX architecture has been fully re-designed from the ground up, delivering so much more than any typical new version relea [...]
RC2 adds more settings for calls & audio 3CX V20 is just around the corner and our softphone team is working full steam ahead to finalize the new Windows Softphone for the release. With RC2 we’ve added the ability to launch calls in your CRM or any external app, as well as to set your default microphone or speaker. Launch Calls in your CRM RC2 introduces the new “External A [...]
Helping create a more secure and risk-free web. 3CX is once again sponsoring Let’s Encrypt, a non-profit Certificate Authority providing digital security certificates to 360 million websites globally. Security has always been a top priority for 3CX, and our long-lasting cooperation with Let’s Encrypt is testimony to that. 3CX has been working with Let’s Encrypt since 2016 to ad [...]
V20 finish line in sight. Release Candidate 3 has gone as expected with no major issues reported. A small number of bugs were found - fixes for which are included in RC4. With this release, we’re on track to cross the V20 finishing line in the next few days. Watch this space! Fixes & Improvements Remote Stun Custom DECT failing to show next steps of the wizard when creating [...]
3CX secures a spot in the Top 50 Best Customer Service Products! The G2 Best Software Awards are out - and 3CX has been featured as one of the Top 50 Customer Service Products in 2024. Trending on the #1 Software Review Site We’ve placed 39th in ‘Best Customer Service Products’ - from 145,000 products listed on G2! See the full list here. It’s an honor to rank among the best so [...]
Adds Hot Desking, FXS, Bridges and Teams support. We’ve added more of the remaining V18 features into another release candidate for V20. The only major feature not currently in V20 is “Scheduled Reports” - this will be redesigned and become available in Update 1. If we don't find any major issues, V20 will be released in the coming weeks. Here are the top features explained. Co [...]
Easier provisioning, auto-answer and ringer device selection. The provisioning of the Windows Softphone has been made even easier with the possibility for users to provision from the softphone itself. Simply download the latest version from the Microsoft Store, enter your existing credentials and login! The softphone is now configured with your extension. You’ll also recall the [...]
Updated chat settings, participant panel, and “Raised Hand” for iOS and Android apps. Users can expect an improved virtual meeting experience and better chat management whilst hosting and presenting with the 3CX Video Conferencing mobile apps - both for Android and iOS. Here’s a summary of what we’ve been working on for this release. New Chat Control Settings and Notifications [...]
Chat & CRM Contact Filtering Fixes. The latest iOS Beta release ensures a more seamless and enhanced user experience with an improved chat feature as well as the CRM contact filtering. Chat & CRM Contacts We've improved the chat feature to better support long messages and tweaked the forwarding functionality. In addition to the chat improvements, iOS 17 users can now ex [...]
Improved provisioning & configuration for Android 14. A new update for the 3CX Android app is available for download. This latest update removes the need to reinstall the app if the user does not grant camera permission during configuration - the camera is required to scan the QR code and auto-provision the app. It also improves the provisioning for Pixel devices, more on t [...]
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