The final release for Version 18 Update 6 is now live. By introducing SBC-capable IP Phones, new group features, and seven user roles in rights management, we’ve worked hard to simplify your setup, and modernize your configuration. The result? A 3CX fit for the next generation. Let’s take a look at what we’ve achieved, as well as what’s next on the horizon. 3CX SBC-Capable Phon [...]
Attention all SMS users! Action required. In the next couple of days Update 6 will be released. If you haven’t done so already, you’ll need to reconfigure your Bandwidth, Telnyx, Twilio, Flowroute SMS! If you don’t do so, either before or immediately after the release, you’ll find your SMS won’t work. We don’t want that! Simplified SMS Configuration With Update 3 you didn’t nee [...]
Following on from last week's Update 6 RC 1, we’ve listened to your feedback! Release Candidate 2 brings more improvements and minor fixes. We’re on schedule, with the final release just days away. Here’s What We’ve Fixed: We’ve added a field to show the local IP address of a listed SBC device or Router Phone in the ‘Voice & Chat’ and "Users > IP Phone" tabs. There’s bet [...]
Sneak preview! Update 6 has reached Release Candidate (RC) status, as 3CX Developers move to ‘Code-freeze’. With all QA test checks on Linux and Windows completed with thousands of customers worldwide, we’re now up and fully running in 3CX production. We’re confident it’s ready for you too! In a nutshell, this very important RC brings you major redevelopment around headset inte [...]
With the introduction of Hosted by 3CX, the 3CX SBC takes center stage. It’s the best way to connect your remote-site IP handsets and simplify your deployment. Here’s why! V18 Update 6, currently in Beta, allows you to set up a low-cost IP Phone and run the 3CX SBC on dedicated and StartUP instances. This removes the need for dedicated hardware on your remote site, solving supp [...]
Let’s start 2023 with a round of applause for our Top 5 Forum Contributors! Just before fully plunging into the new year, we would like to wrap up our last outstanding task for Q4 and announce the winners for the last quarter. To many, 2022 has been a turbulent year, and we are incredibly grateful for your unwavering support, shared passion and continuous showing up that has he [...]
When it comes to choosing the right SIP trunk provider for your 3CX deployment, opting for a preferred or supported provider is always recommended. Our teams make sure that each release of 3CX is thoroughly tested with the provider. Not only does this guarantee a faster and seamless setup, but if you ever need technical support with your trunk, our support team will be at hand [...]
Great start to the year! 3CX has bagged 23 badges in the G2 Winter 2023 report. With recognition across the board, 3CX was named a ‘Leader’ in VoIP, Contact Center, CCI and Video Conferencing categories in the latest assessment of the top-ranked software products. It is a great honor to be recognized in the quarterly G2 report. The review website helps potential buyers navigate [...]
Do you recall a hilarious phone maze of customers in hopes of getting personal IT tech support from Linus himself? Well, if so - you’re in for a treat! Linus Tech Tips takes the revamped 3CX Live Chat for yet another spin. But this time with a plot-twist - he’s not doing it alone. Alongside his buddy Jake, they go head-to-head to see who can resolve the most tickets in an hour. [...]
JetPack CRM has been added to the list of 11 different 3CX developed and maintained CRM integrations that are easy and straightforward to set up. Perfect for any WordPress user, JetPack CRM is inexpensive and can be set up directly from the WordPress interface. Features include click2call straight from the CRM interface and journaling of calls and chat conversations. Check out [...]
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