3CX Phone System v9 BETA 2, build 13011

We released a second beta of 3CXPhone System, build 13011. Fixes/ improvements compared to beta 1:.

Phone System

  • Improved extension updating procedure
  • Improved Backup and restore procedure
  • Added support for backups from version 6,7.0, 7.1
  • Added: CDR features – Passive and Plugin loading
  • Added: Orbtalk Voip Provider template
  • Added: Sipgate trunk
  • Added: Sangoma templates A102
  • Added: fw to external number + rebound in available profile
  • Added: Cellip VoIP Provider
  • Added: Caller ID reformatting BETA + Added parameters for saving the caller id formating rules – Only available through custom parameter table. BETA –
    Added EXT_REFMT_LOCAL_PREFIX EXT_REFMT_NATL_PREFIX and EXT_REFMT_INTL_PREFIX as part of the reformatting outbound calling for extensions.
  • Fixed: Bug when BLF entries were blank
  • Fixed: Bug in restore voiceprompts
  • Fixed: Error in the IVR because of IVR caching
  • Fixed: Yealink template for voicemail provisioning
  • Fixed: Disconnect the call in profiles now sends a busy 486 response code
  • Fixed: Recording issue when Barge in is used
  • Fixed: Hold and resume operations from a barged in user
  • Fixed: Bug in attended transfer – 1 way audio
  • Fixed: Bug in provisioning updating when tunnel is enabled

Call reporter

  • Fixed: Agent statistics – Now shows correct calls for every agent
  • Fixed: Incorrect destination using make call to an outbound external call
  • Fixed: Exception in call history
  • Fixed: Bug in Abandoned calls for each agent
  • Fixed: Exception in call reporter during access of reports
  • Fixed: Call reporter allocating a call to a wrong agent
  • Fixed: MakeCall + Intercom issue
  • Fixed: Blank entries from Version 8 call history to Version 9


  • Added: Multiple tunnel connections
  • Improved: Updating and clean up of old data
  • Improved: tunnel connectivity
  • Fixed: Bug in provisioning using the Authentication ID instead of the extension number
  • Fixed: Updating issue
  • Fixed: Bug when user rejects initiating leg of call


  • Added: UI support for handling video brightness, contrast, saturation and sharpness
  • Added: Video parameters tuning.
  • Fixed: Provisioning, proper handling tunnel’s remote port addr as local IP of the PBX
  • Fixed: Provisioning, properly saving in the configuration file provisioned data.
  • Fixed: Mute indicator
  • Fixed: Call History Updating

Known issues

  • Server internal error when call is rejected
  • If FFDSHOW or 3CXPhone is installed on the same machine as the 3CX Phone System, the 3CX Media server might be affected (depending on the OS). Do not install 3CXPhone or Assistant on the same machine as the 3CX Phone System Server
  • Queue cannot forward calls to an external number
  • Prompt sets in non-English languages are not complete – blank gaps of audio if non-English language is loaded
  • Backups from Version 8 which had digital receptionists created by VAD will give an “Error in the IVR” after restored in Version 9. Delete these digital receptionists and deploy the project again.
  • Call History and reports in ring all groups and paging group calls show incorrect destination
  • When recording is on, an extra file is being saved which is empty

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  1. Pingback: 3CX VoIP Blog » 3CX Phone System v9 BETA 2, build 13011

  2. Jan

    Oh.. nice and fast work!
    Any idea when the RTM will be ready?

    June 11, 2010 at 1:59 pm
  3. Nicky

    Thanks for the positive comments.. And more fixes are on the way.

    June 11, 2010 at 6:40 pm
  4. Bruce Kreeger

    Excellent job. Features that we truly need to be able to compete. Keep up the excellent work team. Thank you –

    June 11, 2010 at 6:35 pm
  5. Jindřich Janda

    Already be fixed mistake about switching regime “office”/”except office” ?

    June 14, 2010 at 7:24 pm
  6. Mark

    The new beta version of 3cx assistant can’t be used with older versions of 3cx phone system?

    June 16, 2010 at 10:18 pm
    • No, you need v9

      June 18, 2010 at 3:21 am
  7. Tjaya


    Just wondering when 3CX will be available for Linux version.


    June 17, 2010 at 4:47 pm
  8. Bruce Kreeger

    We had another great week of working with 3CX Ver. 9 Beta 2. One very cool feature that we used extensively was forwarding options including “Rebound.” This is the ability to have a phone (virtual or desk) utilize several new forwarding schemes and include an announcement of who is calling as well as playing the caller ID then transferring the call if it is accepted by the end user.

    In the new scenario when the system sends a call to your mobile phone, using the new forwarding options, the system prompts the caller to say their name. When you answer the call on your cell phone (or any phone), it plays the recording, then tells you the caller ID info.

    Way to go 3CX team!

    June 20, 2010 at 8:01 am
  9. Trimline

    Been running V9.13 for a few days. I’m a small home office with the need for something easy to manage (only 5 VoIP providers). One thing I noted in my trial:

    1. Can’t get the system to connect to BlueSip.net (German DID).
    2. I have Panasonic KX-TGP550T04; which do work, but throw errors in to the log. Appears not to be hardware defined.
    3. Couldn’t change the per minute charges on reporting. My costs are .015 per minute, yet couldn’t change that anywhere via the GUI.
    4. A way to force G722 as the first codec (without this, my calls are a bit garbled)

    Things I *really* like:

    1. Voice mail per line
    2. Office hours per line
    3. Easy setup.

    I will definitely install and test the next release and purchase the GA when available.

    Great work.. Cheers to all.

    June 23, 2010 at 5:32 am
  10. Nicky

    1. If you use the generic template make sure you use the one according to the type of provider: generic sip Trunk or generic voip provider
    2. unsupported device.
    3. you can change this by going to View Billing information in the management console. TotalCost = Talking time * rate Check for more info in the blog
    4. set all your extensions to use this codec first and make sure that in the 3CX Management console, all extensions are with re-invites and replaces ON only.

    June 23, 2010 at 4:23 pm