Security hardening and performance improvements. We’ve released new updates for the 3CX Live Chat (v6.0.39) and 3CX WordPress plugin (v10.0.17), bringing a major framework upgrade and important security improvements. Read on to learn more! Live Chat Updated to Vue 3 Framework This release updates Live Chat to the Vue 3 framework, eliminating several known Vue 2 CVEs and ensurin [...]
Voicemail transcription, number blocking and SMS restrictions. Following the BETA release, the Windows Softphone V5.3 is now available for production use. This update introduces voicemail transcription snippets, number blocking from chat or call history and extended SMS country code restrictions. Please note: the features mentioned below are only supported with Version 20 Updat [...]
Voicemail transcription snippets, number blocking and SMS restrictions through your Android phone. Following the beta release, the Android App V5.3 is now available for production use. This update brings with it smarter voicemail handling, better control over unwanted calls and chats and consistent SMS restrictions across your system. Please note: the features mentioned below a [...]
Includes voicemail transcription previews, number blocking and SMS country‑code restrictions. Following the beta release of iOS App V5.3, the app is now officially released for production use. This update delivers improved voicemail visibility, better call controls and reinforced SMS policies. Please note: the features mentioned below are only supported with Version 20 Update 7 [...]
Improved data transfer for quicker call center and call audio metrics. Last week's V20 U7 ALPHA had a strong focus on system management for admins. We're following up with the BETA release, which adds a new Supervisor role, as well as faster offloading of call recordings for speedier call center system and call audio metrics. Read on to learn more! ALPHA Release Recap Update 7 [...]
This beta introduces several updates focused on visibility, control and usability. A new Beta update is available for the 3CX Softphone for Windows. This version includes general improvements, along with new features available from Version 20 Update 7, such as voicemail transcription previews, number blocking, and SMS restrictions based on country codes. Read on for more. Trans [...]
This beta introduces several updates focused on visibility, control and usability. The Beta release of 3CX Android App V5.3 is now available. There’s some general improvements along with new features available from Version 20 Update 7, including voicemail transcription previews, number blocking, and SMS restrictions based on country codes. Read on for more. View Transcription S [...]
This beta introduces several updates focused on visibility, control and usability. A new Beta of the 3CX iOS App V5.3 is now available for testing. This version includes general improvements, along with new features available from Version 20 Update 7, such as voicemail transcription previews, number blocking, and SMS restrictions based on country codes. Read on for more. View T [...]
System health monitoring natively within the 3CX platform. Update 7 Alpha, coming hot off the heels of the successful Update 6 Final release, delivers several major improvements for system administration. Amazon AWS S3 buckets are now included for remote storage. 3CX System Watcher assists Admins in actively monitoring core 3CX services and system metrics. For data offloading, [...]
See all your calls and configure voicemail greetings straight from the desktop app. Following last week's BETA release, the latest 3CX Softphone App for Windows is now available in production. This update introduces voicemail greeting configuration and a new “All Calls” tab, giving users quick access to their active, held, and parked calls in a single view. Fixes and Improvemen [...]