Fixes and improvements for a better calling and messaging experience. Following last week's BETA release, the latest version of the 3CX Android app is now available in production. This update delivers performance improvements for faster app loading and better responsiveness across the UI. Fixes and Improvements Library internal updates Performance improvements Missing translati [...]
Use 3CX as your default calling and messaging app on iOS 18.2. Following last week's BETA release, the latest 3CX iOS app release is now available in production. This version introduces full support for iOS 18.2, allowing users to select 3CX as the default calling and messaging application on iPhones. Fixes and Improvements New: Support for iOS 18.2+ default calling app Support [...]
Easily monitor all call activity and manage voicemail greetings directly from the softphone. A new Beta update is available for the 3CX Softphone for Windows. Version 5.2 introduces new call visibility options and the ability to manage voicemail greetings from the app. Here’s what’s included. View All Calls in One Place A new dropdown has been added under “All Calls” to give us [...]
iOS 18.2 lets you set 3CX as your default calling & messaging app. A new Beta version of the 3CX iOS App is now available for testing. With support for iOS 18.2, this update introduces the ability to set 3CX as your default phone and messaging app! Read on to learn more. Set 3CX as Default Calling and Messaging App (iOS 18.2+) iPhone users running iOS 18.2 or later can now [...]
Improvements for a faster and more stable calling and messaging experience. The Beta release of 3CX Android App is now available. This version includes general improvements to the performance and stability of the app. Read on for more. General Performance Improvements This update includes various under-the-hood improvements to boost overall app performance. Internal libraries h [...]
New reports & filters, new CDR and Grafana integration. Four new built-in reports, 10 new grafana dashboards, ability to export CDR to external database and report across installations, improved accuracy, faster data queries, and better filtering - all underpinned by the rewritten Call Detail Records (CDR) system for more powerful reporting - are just some of the highlights [...]
No need to re-install, switch to multi company mode from the console. Today, we present our latest feature development, the ‘Multi-Company Switch’, giving you the flexibility to switch from single to multi-tenant mode within the same 3CX instance - available shortly with Update 6. Warmly welcomed in V20 Update 2 - by Partners, MSPs and VoIP providers wanting to host smaller cus [...]
Redesigned CDR logging brings more powerful reporting. The CDR system has been rewritten to improve data handling and support larger deployments. The new design simplifies the internal table structure, reduces database load and allows direct integration with external storage and analytics tools. It provides a foundation for managing and analyzing large call datasets without add [...]
New Grafana Dashboards & Reports. Update 6 Release Candidate 3 is now live and includes 7 new Grafana dashboards as well as 3 bug fixes to existing dashboards. RC3 builds on feedback from the ALPHA, BETA, RC1 & RC2 releases and marks the last step before the final release. We envision that this release candidate will be the release version of update 6. Read on to see wh [...]
Live Chat now available for Shopify - no app or plugin required. You can now add 3CX Live Chat to Shopify using a lightweight code snippet. No app or plugin required. Previous setups for less common CMS platforms often relied on plugins, which could break after updates, clash with other tools, or introduce security risks. For non-WordPress sites, these have been replaced with o [...]