Department phonebook, local transcription and new AI-powered receptionist. V20 update 8 Alpha comes packed with enterprise-centric features. In this release, we introduce a separate phonebook per department - or company phonebook if it’s a multi-tenant installation, as well as the new AI-powered, Open AI-leveraged, AI Receptionist. You can also configure your own low cost trans [...]
Syslog Logging & ASP.NET /Kestrel CVE-2025-55315. We’ve released a Hotfix Build 20.0.7.1060 for Update 7 that addresses a syslog logging issue and includes the latest Microsoft ASP.NET Core runtime patches. Syslog Logging Bug Fix - Resolves an issue where sip-related messages about SIP Registrations were being reported to syslog. ASP.NET / Kestrel Security Update (CVE-2025- [...]
New firmware ensures compatibility with 3CX V20 Update 7. Yealink has finally released new firmware for several legacy and end-of-life (EOL) phone models. These updates address a security issue recently reported by the U.S. Cybersecurity and Infrastructure Security Agency (CISA), registered under ICSA-25-219-08. 3CX has verified interoperability of these firmware versions with [...]
Stay alerted to critical system issues with native health monitoring. V20 Update 7 Final is ready for production following the Alpha, Beta, RC, RC 2 and RC3 cycle. It strengthens system reliability with System Watcher for service monitoring and auto-recovery, plus faster and encrypted Backup & Restore V2. AWS S3 support expands remote storage options for backups, recordings [...]
Next stop - Update 7 Final. Following Alpha, Beta, RC1 and RC2 releases, we’re releasing RC3 to address the last minor fixes and improvements before Update 7 Final. Fixes & Improvements Loop Detection: Added protection to prevent queues from being looped. Microphone Settings: Addressed issue with microphone settings not saving due to recent Chromium changes. Recording Manag [...]
Last fixes before U7 Final. Following the successful Alpha, Beta and RC1 releases we’re releasing RC2 addressing minor fixes ahead of U7 Final. Fixes & Updates Fixes Fixed Admin Console crash caused by incorrect user agents. Fixed Call Manager crash when a route pointed to non-existent extensions. Fixed issue where call pickup caused agents not to be polled if the call was [...]
Next step in Update 7 with stability-focused fixes. Following the successful Alpha and Beta releases of Version 20 Update 7, we are now releasing the Release Candidate. This build focuses on stability and addresses issues reported by the community, support and QA teams. Amazon AWS S3 Support for Remote Archiving Archiving recordings and chats off instances is important to keep [...]
Security hardening and performance improvements. We’ve released new updates for the 3CX Live Chat (v6.0.39) and 3CX WordPress plugin (v10.0.17), bringing a major framework upgrade and important security improvements. Read on to learn more! Live Chat Updated to Vue 3 Framework This release updates Live Chat to the Vue 3 framework, eliminating several known Vue 2 CVEs and ensurin [...]
Voicemail transcription, number blocking and SMS restrictions. Following the BETA release, the Windows Softphone V5.3 is now available for production use. This update introduces voicemail transcription snippets, number blocking from chat or call history and extended SMS country code restrictions. Please note: the features mentioned below are only supported with Version 20 Updat [...]
Voicemail transcription snippets, number blocking and SMS restrictions through your Android phone. Following the beta release, the Android App V5.3 is now available for production use. This update brings with it smarter voicemail handling, better control over unwanted calls and chats and consistent SMS restrictions across your system. Please note: the features mentioned below a [...]
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