One last stop before Update 8 Final. We’re releasing RC3 to address the last minor fixes and improvements before Update 8 Final. Fixes & Improvements Gateway Service Loop Detection: Fixed an issue where the Gateway Service could enter a loop during disconnection/reconnection scenarios, causing high CPU usage. Hot Desking Phonebook: Resolved an issue where Hot Desking failed [...]
Final fixes. Next stop - Update 8 Final! Building on the successful releases of ALPHA, BETA, BETA2 and RC1 we’re now in the final stages before Update 8 final goes live. Read on for an update on minor fixes and improvements. Fixes & Improvements RC2 includes a broad set of fixes and optimisations across messaging, call handling, transcription, CRM integration and data proce [...]
Stability improvements for production release. Following the feature additions introduced in earlier betas, Windows Softphone V5.4 final release focuses on stability fixes and refinements as the app is now available for production use. Read below for more information. Recap of Features Introduced in Windows Softphone V5.4 Across the first three beta releases, Windows Softphone [...]
Last stability improvements for production release. Following the feature additions introduced in earlier betas, Android App V5.4 is now available for production use. Read on to learn more! Recap of Features Introduced in Android App V5.4 Over the course of the first three beta releases, Android App V5.4 introduced several key enhancements to conferencing, call handling and And [...]
Final stability improvements for production release. Following the updates delivered in earlier betas, iOS App V5.4 is now officially released for production use. This build resolves issues identified during previous testing, improving overall reliability and user experience. Read on to learn more. Recap of Features Introduced in iOS App V5.4 Across the first three beta release [...]
Auto IP Phone provisioning and timing info for call transcripts in stereo mode. Following the successful ALPHA, BETA and BETA 2 releases, we are now releasing a Release Candidate for V20 Update 8. This RC focuses on improving IP phone provisioning and making AI-generated call transcripts easier to follow, building on the features introduced in earlier releases with who said wha [...]
Firmware update fixing key security issues in Fanvil firmware. A new interop firmware update (v2.12.22.2) for the Fanvil X210-V2 IP phone was provided by Fanvil. According to Fanvil, this firmware includes important security fixes. Following successful interop verification, the update has been made available. For further details, please contact Fanvil Support or visit the Fanvi [...]
Expanding AI with knowledge sources, PA call handling and Boss-Secretary updates. Update 8 BETA 2 builds directly on the previous ALPHA and BETA releases. In this update, we introduce knowledge sources, the new AI Personal Assistant role, Boss-Secretary improvements, an additional voicemail delivery option and the new Enterprise Plus edition. Read on to learn everything in BETA [...]
Boss-Secretary support and updates to SDK for Jabra and Yealink. Hot on the heels of the successful BETA 2 release, we’re rolling out Beta 3 of the 3CX Windows Softphone V5.4. Next stop - final! Read below for more information. Boss-Secretary Support With the release of Version 20 Update 8 Beta, the Windows Softphone now includes support for the new Boss-Secretary feature. Once [...]
Boss-Secretary support and other fixes. With a successful iOS BETA 2 release, we’re moving forward with BETA 3 of the 3CX iOS App. The final release is coming up next! Here’s a quick look at what’s included. Boss-Secretary Support Following the release of Version 20 Update 8 Beta, the iOS app now includes support for the new Boss-Secretary feature. Once a user is configured wit [...]
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