Marking a decade of collaboration and continued support in 2025. 3CX is pleased to continue its support of Let’s Encrypt as a Silver Sponsor for the tenth consecutive year. Our collaboration began in 2016 and over the last decade we have continued to support the project as it expanded secure, automated certificate issuance across the internet. How 3CX Uses Let’s Encrypt 3CX is [...]
Expanding AI with knowledge sources, PA call handling and Boss-Secretary updates. Update 8 BETA 2 builds directly on the previous ALPHA and BETA releases. In this update, we introduce knowledge sources, the new AI Personal Assistant role, Boss-Secretary improvements, an additional voicemail delivery option and the new Enterprise Plus edition. Read on to learn everything in BETA [...]
Boss-Secretary support and updates to SDK for Jabra and Yealink. Hot on the heels of the successful BETA 2 release, we’re rolling out Beta 3 of the 3CX Windows Softphone V5.4. Next stop - final! Read below for more information. Boss-Secretary Support With the release of Version 20 Update 8 Beta, the Windows Softphone now includes support for the new Boss-Secretary feature. Once [...]
Boss-Secretary support and other fixes. With a successful iOS BETA 2 release, we’re moving forward with BETA 3 of the 3CX iOS App. The final release is coming up next! Here’s a quick look at what’s included. Boss-Secretary Support Following the release of Version 20 Update 8 Beta, the iOS app now includes support for the new Boss-Secretary feature. Once a user is configured wit [...]
Boss-secretary support and Android Auto updates. Following a successful BETA 2 release of the Android App, we’re now releasing a beta 3. Next stop - final! Read on for details on what’s new in this beta. Updates to Android Auto We’ve introduced improvements to the new Android Auto integration, refining core behavior and resolving several issues. The result is a more reliable, r [...]
Desktop app (Electron) to be blocked by mid to end January 2026. The old Electron-based 3CX Desktop App has been officially deprecated for some time. However it still appears to be in use. Administrators of 3CX systems should know therefore that we will block connection from this app shortly as it is no longer secure and uses old connection mechanisms that are not compatible wi [...]
Important notice on our holiday operations and order management. As 2025 comes to a close, the 3CX team is getting ready to take a well-earned break for the holidays. From 22nd December 2025 to 5th January 2026 we will be operating with reduced staff, so we strongly recommend that you place any important orders, make payments and request changes before 22nd December to ensure t [...]
Remaining as a trusted choice for enterprise communications. We're happy to announce that 3CX has received multiple accolades across Capterra and Software Advice throughout 2025. Awards and User Feedback This outstanding performance comes as no surprise, since 3CX has earned an impressive overall rating of 4.4 out of 5 based on over 450+ verified user reviews. Check out our pla [...]
Improving routing and introducing shared voicemail. Update 8 is all about AI! With the recent ALPHA release we formally launched our AI chapter complementing our existing AI capabilities, including the AI Receptionist. The BETA now builds on that foundation with AI Call Screening across all apps, new Boss-Secretary call handling and further AI Receptionist improvements. Along w [...]
Core phone system, modern in architecture - reliable, secure and manageable. Old School Telephony might not be in fashion, but it’s not going away anytime soon! Many organizations around the world rely on a good basic telephone system that will make that call when it matters. An emergency call to a front office desk at a hotel, a call for help in a hospital, an injured worker o [...]
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