Latest Android app gives more options to edit numbers before call. Following successful BETA testing, the latest version 5.1 of the 3CX Android app is now live on the Google Play Store. This release includes the Edit Before Call feature helping users launch calls faster from more places with more options to edit a number before a call. For full feature details visit the origina [...]
Quantifying investment in product security assessment of 3CX V20 phone system core services by Mandiant. As part of our ongoing commitment to product security, 3CX engaged Mandiant, a part of Google Cloud and leader in cybersecurity consulting, to conduct a thorough, multi-phase security assessment of the 3CX Phone System V20. The engagement was extensive: 97 working days 10 co [...]
New Receptionist panel for easy drag and drop of calls. The latest 3CX Windows Softphone BETA focuses on making the panel for Receptionists and Queue Supervisors more efficient for use. The Receptionist panel allows receptionists to process calls more efficiently, using drag and drop transfer. Also, receptionists can change the status if users have forgotten to update. For Queu [...]
More options to edit number before a call. Today’s Android V5.1 Beta expands on our Edit before call feature - helping users launch calls faster from more places. First introduced in the 3CX Android Final release in March, the feature lets users edit an external number directly from the Recents tab. This release builds on that with added support in Contacts. Read on for more. E [...]
iOS 18 new Limited Access Contact feature support. iOS18 has a new feature to limit access to contacts. If users choose this option, 3CX now fully supports it. With 5.1 BETA, you can give 3CX access to only selected contacts so there’s no need to share your full address book. Requested by members of the 3CX iOS Community, this limited access feature gives you more control over [...]
Last fixes before final. Following the successful ALPHA, BETA, and RC1 releases, today’s RC 2 includes last fixes ahead of U6 Final, coming soon. Updates & Improvements: Added Support for Orange Business Talk (BTIP). The “Queue Answered by Waiting Time” report now includes the total number of calls. Informative banners in Data Connector section of Web Client. External datab [...]
Awarded as Spring 2025 Leader and Top Rated Software, 3CX continues as best-in-class among 100,000 products! 3CX has once again demonstrated its commitment to delivering top-tier solutions by earning two major accolades for Spring 2025. Recognized by both SourceForge and TopBusinessSoftware.com, 3CX was ranked in the top 5% and above 95% of over 106,000 software products based [...]
Sign up, sharpen your skills and get certified. Monthly 3CX Academy Basic and Advanced Training webinars cover everything you need to know, helping you get your certification and support your 3CX customers. Whether you're new to 3CX or already working towards certification, these sessions will give you valuable insights: Better understanding of V20: Learn the key features and u [...]
Important changes to trial keys, key replacement and hosting options. In line with our 2025 strategy, we’re making changes that affect the way trial keys, commercial key replacements and hosting on 4SC licenses are handled. Read on for a breakdown of what’s new. Trial Keys Now Issued as 8SC PRO Trial keys are now issued as 8SC PRO licenses instead of 4SC PRO. The validity of a [...]
CDR rewrite for better reporting. Sync & offload to PostgreSQL or BigQuery. Connect to Grafana. Update 6 has been one of the most anticipated releases in V20, with a major overhaul in call reporting. Following the success of the ALPHA and BETA, the Release Candidate is now available to download and includes improvements in Grafana support. Read on to see what we’ve accompli [...]
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