A question 3CX support often gets asked is, “What is the difference between shared parking and the park orbit?”. Overall, there are no differences in regards to what they both offer. Both are “slots” in which calls can be placed and retrieved. However, behind the scenes there are some vast distinctions between the two. Let’s untangle the cord. Parking Orbits Imagine parking orb [...]
One of the features that we’ve worked hard to bring to you in 15.5 is G.711 FAX over SIP with T.38 fallback. This long-awaited feature can now allow your PBX to receive FAX transmissions over G.711 as well as the already supported T.38. As FAX transmissions over T.38 protocol are not supported with all VoIP providers, allowing for FAX over G.711 allows non-T.38 supported provid [...]
Update: V15.5 is no longer available. Download the latest version here. We’ve been hard at work readying a major new update - which bundles some great new features - and built on top of our multi platform and proven core v15 architecture. Hence we’ve named it 15.5. 3CX Web Client The key feature of v15.5 is the brand new 3CX Web client. Built on the latest web technology (angul [...]
LONDON, UK, 11 APRIL 2017 - 3CX, developer of the next-generation software-based Unified Communications system, announces the successful installation of its VoIP IP PBX solution in the Belgian and Bulgarian headquarters of HVAC Controls Provider, Sentera. The Sentera Group, founded in 1997, serves the residential housing market worldwide and is supported by sales offices in Bel [...]
We've revamped the 3CX client for iOS by adding support for IPv6, notifications for incoming chat messages as well as showing the queue an incoming call belongs to. Additionally we've really improved the usability of the app by adding extension numbers to contacts, the ability to swipe left on a chat to display the time it was received and removed the missed call notification w [...]
LONDON, UK, 10 APRIL 2017 - 3CX, developer of the next-generation software-based Unified Communications system, today announces that Dutch hotel chain, Bastion Hotels, has carried out a successful deployment of its VoIP PBX solution across its 31 locations. The company, founded in 1986, operates the majority of its hotels in The Netherlands and one in Germany and is committed t [...]
3CX distributor EFL has organized an intermediate partner training event, set to take place this April in Wakefield, UK. This event is free and open to all new and active partners that have completed the 3CX Basic Online Training Certification. It is aimed at pre-sales and technical support personnel and will provide the knowledge to assist with promoting, installing and suppor [...]
LONDON, UK, 5 MARCH 2017 - 3CX, developer of the next-generation software-based Unified Communications system, announces that two Leeds-based NHS surgeries are now using 3CX IP PBX solution following its successful deployment at the Vesper Road and Morris Lane practices. The joint surgeries were in need of a solution that could unify the two locations whilst also providing inte [...]
For all our Bitrix24 CRM users, we've just released a new plugin which will allow you to integrate Bitrix24 with 3CX V15 (PRO or ENT). You can head on over to the Bitrix24 Marketplace and download the 3CX Application now. With this plugin, users can integrate 3CX PRO with Bitrix24 CRM and achieve the following benefits: Click to Call – Launch calls straight from Bitrix24 via 3C [...]
In the first part of this 2-part article, we had completed most of the back-end preparation work. Here we will see how to create your “gold” image for eventual multiple deployments of 3CX on Google Compute Engine. Prepare your Instance for 3CX V15 Connect to your instance using the "SSH" button in the console Elevate to the root user with "sudo su -" Update the Operating System [...]
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