It's time to treat our Polish partners to some 3CX training! We will be holding two training events, covering basic and advanced 3CX concepts, this May in Warsaw. The workshops are scheduled to take place on May 11th and 12th and are aimed at pre-sales and support personnel. The events are open to 3CX partners only and, as always, are free to attend. Those attending the events [...]
CIOs and IT admins are no doubt faced with some concerns and considerations when planning to replace their outdated, legacy PBX with a new Unified Communications software-based solution. Quite possibly, the biggest choice they will have to make is whether to go hosted or on-premise. In this three-part blog post, we're going to look at clarifying the requirements, advantages and [...]
Great news! You can now integrate ConnectWise CRM with your 3CX PBX! This new integration allows ConnectWise users to increase their productivity and save time on tedious tasks like looking for a customer record and creating new contacts in their ConnectWise CRM. This is achieved with the following features available to users who use this plugin: Click to Call – Launch calls st [...]
3CX and SYSCOM partner to provide robust VoIP solutions to their global customer network MEXICO CITY, MEXICO, 21 APRIL 2017—3CX, developer of the next generation software-based Unified Communications Solution and SYSCOM, a Mexico-based industry leading distributor in telecommunications and security solutions, today announce SYSCOM as a distributor for 3CX and 3CX partners. SYSC [...]
A question 3CX support often gets asked is, “What is the difference between shared parking and the park orbit?”. Overall, there are no differences in regards to what they both offer. Both are “slots” in which calls can be placed and retrieved. However, behind the scenes there are some vast distinctions between the two. Let’s untangle the cord. Parking Orbits Imagine parking orb [...]
One of the features that we’ve worked hard to bring to you in 15.5 is G.711 FAX over SIP with T.38 fallback. This long-awaited feature can now allow your PBX to receive FAX transmissions over G.711 as well as the already supported T.38. As FAX transmissions over T.38 protocol are not supported with all VoIP providers, allowing for FAX over G.711 allows non-T.38 supported provid [...]
Update: V15.5 is no longer available. Download the latest version here. We’ve been hard at work readying a major new update - which bundles some great new features - and built on top of our multi platform and proven core v15 architecture. Hence we’ve named it 15.5. 3CX Web Client The key feature of v15.5 is the brand new 3CX Web client. Built on the latest web technology (angul [...]
LONDON, UK, 11 APRIL 2017 - 3CX, developer of the next-generation software-based Unified Communications system, announces the successful installation of its VoIP IP PBX solution in the Belgian and Bulgarian headquarters of HVAC Controls Provider, Sentera. The Sentera Group, founded in 1997, serves the residential housing market worldwide and is supported by sales offices in Bel [...]
We've revamped the 3CX client for iOS by adding support for IPv6, notifications for incoming chat messages as well as showing the queue an incoming call belongs to. Additionally we've really improved the usability of the app by adding extension numbers to contacts, the ability to swipe left on a chat to display the time it was received and removed the missed call notification w [...]
LONDON, UK, 10 APRIL 2017 - 3CX, developer of the next-generation software-based Unified Communications system, today announces that Dutch hotel chain, Bastion Hotels, has carried out a successful deployment of its VoIP PBX solution across its 31 locations. The company, founded in 1986, operates the majority of its hotels in The Netherlands and one in Germany and is committed t [...]
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