Blog - Page 45

Attention 3CX Partners! 3CX Advanced Training is Coming to Dallas and Newark

Are you ready to take your technical skills to the next level? Then join us for our latest Advanced Technical Training to network with peers and enhance your 3CX skills. After the success of our 3CX training back in March, we're thrilled to release dates for the next round of events. As you already know, we’ve simplified the process of becoming fully 3CX certified by having onl [...]

By |May 11th, 2023|Comments Off on Attention 3CX Partners! 3CX Advanced Training is Coming to Dallas and Newark
Drumroll, please! Q1 2023 Top Forum Contributors Announced!

Greetings everyone! Lively talks on the Forum show how much you appreciate being a 3CX Community member. To show our gratitude, we want to take a moment to appreciate and acknowledge the top Q1 contributors to our Community Forum. Let's congratulate the winners and those who have been most active in our community in Q1. Your ideas, advice, and expertise have made the daily work [...]

Updated Security Debian Linux Packages

Several security updates have been included in the 3CX Debian ISO. They are available for both Updates 7 and 7A. These security packages are needed to keep the host secure and up to date. Read on to find out how to get them. How to Get the Updated Security Package New users who download the latest ISO and deploy the machine will automatically receive the most recent security up [...]

Update 7 A - Beta - Optional Update

Improved Security Final to be merged into Update 8 Update 7A is now ready for installation - but because these security changes require careful preparation and further understanding, we’ve decided to merge the final release into Update 8. On a positive note, this gives your admin more time to prepare and implement the security changes effectively. Not to disappoint those who wa [...]

3CX Recognized as Top Call Center Software by Gartner

The numbers have been tallied! According to a comprehensive analysis conducted by Gartner Digital Markets - that included Capterra, Software Advice, and GetApp - 3CX has emerged once again as a standout product, featuring in 12 of their flagship Q1 2023 reports. The reports, which showcase the most highly rated solutions in the industry, are based on feedback provided by the mo [...]

By |May 4th, 2023|Comments Off on 3CX Recognized as Top Call Center Software by Gartner
Aviate. Navigate. Communicate. Upwards and Onwards to Deliver on Promises Made

Following through on security plans and Partner & customer offers as dedicated Forum and free support winds down. One of our Partners ‘Sparky Bear’ shared an analogy from the aviation industry in the Forum that we thought summed up the past few weeks perfectly. Here it is. If an aircraft has an issue, the order of operations is as follows: First aviate - fly the plane/steer [...]

Update 7A Alpha - Focus on Password Security and More

First steps towards 7-step action plan 'EFTA' underway. As promised in our sneak peek Update 7A - Focus on Security, we’ve released Update 7A - Alpha today. It remains all about Security. Read on to learn more about the features added, the 5 key points to consider - as well as the action you need to take! And finally, if you’re using the currently released Desktop App for Updat [...]

Actions not words - Our 7 Step Security Action Plan!

Securing for the Future of 3CX after first-of-a-kind, cascading software-in-software supply chain attack We’re committing to actionable steps - 7 to be exact - to harden our systems and minimize our risk of future attacks. Some steps are already completed, some still in process. To this end, we’re currently drafting a Security Charter - called ‘EFTA’. It means 7 in Greek. Here’ [...]

Security Update Thursday 20 April 2023 – Initial Intrusion Vector Found

Mandiant identifies the source of internal network compromise While Mandiant’s investigation is still ongoing, we now have a clear overall understanding of the attack. Following our previous update, we would like to share some additional technical details to support our customers and the community. We have also published additional indicators of compromise that organizations ca [...]

By |April 20th, 2023|Comments Off on Security Update Thursday 20 April 2023 – Initial Intrusion Vector Found
Which Client? PWA vs Desktop vs Native App

Many users followed our advice to deploy our PWA web app mode instead of our Desktop App during the attack. Following this, we learned more about deploying in this mode. I wanted to share some of the things we’ve seen and give some background and suggestions on which is the best to use according to the situation. The PWA (Progressive Web App) app What is a PWA app? PWA stands f [...]