3CX V15 Now With a New Mac Client

Version 15 came with a completely redesigned and modern Dashboard as well as Windows client and now our popular Mac client is following suit. We’ve redesigned the Mac client interface to be more user friendly and more UC feature oriented.New Mac client for Unified Communications solution, 3CXSome of these improvements include:

  • A new notification bar area
  • Added an abandoned queue notification icon
  • Improved search contact / extension engine
  • Participants can now be added to an active audio conference

If you are already using V15, you can update your Mac clients as follows:

  1. Log in to the 3CX Management console.
  2. Press the “Updates” dropdown and select “3CX clients”. A new update will be displayed.
  3. Select the update named “MacOS” and press “download selected”. 3CX Server will download this Mac OS client update and push it to your users.
  4. When users start or restart their existing clients, they will be prompted that a new update is available. Existing clients will automatically update and apply the new client update.

Alternatively you can manually download the 3CX client for MacOS from here.

Download Links and Documentation
Download the latest Mac client for 3CX V15 here
Download the Free PBX edition of 3CX V15 here
Read the V15 user manual here
View the complete change log here

Liked this article?


Get notified of new articles
or share
You might also be interested in:

Leave a Reply

  1. Jamie

    It is not backwards compatible?
    I just download the new client and pushed my V14 config file to it but it won’t register anymore (used to work fine in the previous client).

    August 8, 2016 at 12:32 pm Reply
  2. Jamie

    When I download and install the V14 dmg and I load my config file in it, it immediately works.

    August 8, 2016 at 1:09 pm Reply
    • @Ingo We will not have CTI in the Mac Client. However we will have a web based client which will work on all platforms and that will have the CTI. So we need to wait for this.

      August 10, 2016 at 2:23 pm
  3. Jamie

    Any solution for the problem of V15 for mac not working on a V14 PBX?

    August 11, 2016 at 1:34 pm Reply
    • If you want all the features to work you need to use V15 client with v15 PBX OR V14 client with V14 pbx. Some API’s were changed so 15 client is not fully backward compatible with PBX 14. Example conferences will not work. But core functionality like answer and dial of calls, contacts etc will work.
      For a best user experience use 14 client with 14 pbx and 15 client with 15 pbx.

      August 11, 2016 at 1:43 pm
  4. Jamie

    That’s a good answer, thank you Nicky.
    It would be helpfull if 3CX provided a place where we can download both 14 and 15 applications.
    For example: some of my customers downloaded the new (v15) webmeeting app on their iPhone but they are on a v14 PBX (Multi tenant so no upgrade possible yet).
    Now we can’t seem to find the v14 app webmeeting anymore?

    August 11, 2016 at 2:55 pm Reply
    • @Jamie – there are some exceptions here. Windows and mac clients are separate downloads – we have clients for 14 and for 15.
      But Android and ios apps are one download which are fully backward compatible because just to mention a simple example webmeeting conferencing was/is not available from the app and mobile app feature list is less than Desktop or MacOS clients.
      How to get links? When you download v14, you should get prompted with V14 related links. When you download v15, you should get prompted with V15 related links.
      Welcome emails contain all the correct links so you can send a welcome email to yourself and you will have everything.
      Webmeeting app is an exception to the rule. We had to keep one APP and this works on V15 only.

      August 11, 2016 at 3:35 pm
  5. Jeff Bolden

    Nicky, just saw your post on the upcoming web client. Will the web client support CRM integration? We just lost a big 3CX project due to no support for CRM integration in the Mac client and am looking for any options we could use to do CRM integration with our Mac clients.

    August 22, 2016 at 7:13 pm Reply
    • yes. It will because the web client will replace the Windows and the MAC clients eventually.
      Only then we will have 1 client that looks identical on Windows and MAC.

      September 1, 2016 at 1:57 pm
  6. Scott

    None of our user like the new windows client, please give back the option to have the old view without the directory and with the dial pad. We all use the switchboard pane and it’s confusing as hell to have them both showing. We all also prefer the colored Icon for our status at the top rather then the tiny word.

    August 31, 2016 at 3:56 pm Reply
    • Charalambos Eleftheriou

      @Scott, Please post this in our feature request page: http://www.3cx.com/forums/3cx-ideas-f57.html. This is for comments about documentation not for feature requests of which we have a complete section for. Thanks

      August 31, 2016 at 5:01 pm