3CX V15 is Ready for Purchase

The much anticipated 3CX V15 is ready for purchase todayWe’ve received a lot of positive feedback so far on the release of V15. Especially on the redesign of the management console and the new Windows client so we’re excited to announce that Version 15 is now available for purchase!

With its Zero Admin, Bulletproof Security and Modern Look 3CX V15 is unlike any other PBX in the market. Read all about the new features of V15 in the press release.

Changes from RC2:

  • Fixed bug inside the client Server that was not aborting sessions in the case that the session got terminated unexpectedly
  • Fixed VC Redistributable in the installation for the Windows client
  • Fixed issue with License Activation that was not setting Country
  • Fixed “Undefined” message in wizard
  • Fixed Outlook Plugins inside the 3CX Plugin Manager
  • Updated Plugins to use the latest 3CX client for Windows Version 15
  • Validated PBXConfigTool for starting with – and _

3CX Mac and Windows clients will be automatically updated to work with v15. V14 Android and iOS clients work with v15.

Download links and Documentation:
Download 3CX v15 from this form – be sure to enter your details correctly, you will be sent a license key that is required for setup.

IMPORTANT: Partners & Customers that already have commercial/NFR license keys must use their existing key during installation. You can evaluate with another key, but be sure to leave your subdomain of choice free so it will be linked to the key that you will be using. Do not link your subdomain of choice to a free key (unless you intend to use that).

NOTE: If you have already installed the BETA, RC or RC2 you will need to uninstall and re-install this Release.
View the complete change log.
Admin Manual:

View the pricing and edition comparison.

We’re look forward to receiving your feedback! Please post on our forum or as a comment below.

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  1. I see in the Main Fixes of V15 “Easy configuration of FXS Gateways”. Till now you support only WellGate 2424s FXS Gateway but I see that the Yeastar FXS Gateways more famous than the WellGate FXS Gateway and more available than the WellGate FXS Gateways. Many of our clients will to us there old analog phones and not will use IP Phones because the IP Phones are expensive.

    Yeastar have many types of FXS Gateways:
    FXS Gateway TA400
    FXS Gateway TA800
    FXS Gateway TA1600
    FXS Gateway TA2400
    FXS Gateway TA3200

    I hope for support of Yeastar FXS Gateways.


    July 11, 2016 at 12:21 pm
  2. Will it be possible to install an own SSL certificate during installation, issued by trusted certificate authority and specially will be necessary to reinstall the PBX, if certificate is either renewed or for some reason replaced ?
    I read that if 3CX FQDN service is selected, it will not be possible to replace the certificate without reinstall of the PBX. Does this mean that having valid maintenance is a must, otherwise the PBX will misbehave after expiration of SSL certificate or 3CX maintenance ?

    July 11, 2016 at 1:17 pm
    • Andreas Christodoulou

      Yes is possible to install your own SSL certificate during installation importing (pfx,crt,pem).
      if 3CX FQDN service is selected you do not need to do anything , we are generate a Certificate form Let’s Encrypt and automatically renew it .

      July 12, 2016 at 9:42 am
    • What happens after expiration of own certificate (usually one year) ?
      How the process of renewing the certificate looks like, will it be necessary to reinstall the PBX, in order to renew it ?

      July 12, 2016 at 12:31 pm
  3. Bruce Kreeger

    3CX Ver. 15 has been released. At Clarity Technologies Group, LLC we uninstalled Ver. 15 RC2 and used a scheduled backup to restore and install the production release.

    This worked great and restored faster than any other version has in the past.

    Note that we are on our own previously established FQDN.

    Great work Nick, Nicky, and the entire 3CX team!

    We do need to know where the time zone settings are. We have not located them so far.

    July 11, 2016 at 2:36 pm
    • Maarten van Kaam

      In the Settings option below, click on Parameters. Here you can type NTP.

      Then you can manually edit the NTP server provisioning for your phones etc.

      Hope this helps for you.

      July 11, 2016 at 5:32 pm
    • Bruce Kreeger

      @Maarteen – you can change the NTP server but you cannot set the DST. Where can I set the dates for Daylight Savings Time start and end?

      July 12, 2016 at 1:34 pm
  4. Nick Mancini

    Good work 3CX!
    Question re MoH: It appears that since 14, we are no longer permitted to have a playlist with lots of tracks. Rather, now we are limited only to 10 specific tracks. Further, in Queues, we’re limited to a single MoH track?

    Since Queues are where callers can spend lots of time waiting, and, in many cases, queues see the same callers day in & day out, having the ability to play a diverse on non-repetitive MoH playlist is a client requirement.

    Can we expect this to be changed?

    Or, will you support us creating an unusually long .WAV file consisting of multiple tracks that have a combined length of 15-30 minutes?

    July 11, 2016 at 8:59 pm
    • Andreas Christodoulou

      @Nick yes we support big wav files , ensure that you are using correct wav format in PCM, 8 kHz, 16 bit, Mono format.

      July 12, 2016 at 10:28 am
  5. Hassan

    Does the hotel module work with the v15

    July 12, 2016 at 6:38 pm
    • @hassan – no – if you need the hotel module you need to stay on V14 until we release v15 Hotel Features.

      July 12, 2016 at 7:11 pm
  6. Sad that now free users can have only 1 FXO Gateway.

    I am an free user since many years and was excited about 8 calls, but I have to stay at v14 because of that, since I have 2 gateways.

    July 13, 2016 at 12:21 am
  7. Roadwings

    The admin interface is awesome. The install and restore is straight forward. I believe I will now admin 3cx via vpn and my mobile browser. We are running Pro SC 16 and started wih 12 just before 12.5 and used every version up to 15 in production. One big request, Please bring back WebRTC Click to call very soon, with URLs of my local fqdn and ringing to an extension. Just like it was please, great feature.

    July 13, 2016 at 3:33 am
  8. Hi

    Anyone found the place to configure Microsoft Exchange 2013 / LDAP / ODBC. I simply cannot find it..


    July 13, 2016 at 7:57 pm
    • Jesper

      Sorry, I found it, Contacts / Exchange


      July 13, 2016 at 7:59 pm
  9. Nick Mancini

    Consider the following for an upcoming SP:

    -Auto purge reports, faxes, chat logs after specified time frame, as well as anything elkse that can eat up disk space without a warning.
    -Disable chat (some companies simply do not want this)
    -Restrict downloading call recordings to managers in the ext. group (same as how listen-in is restricted.

    July 13, 2016 at 9:13 pm
  10. I was really happy with 3CX up until this point. The V15 deployment for me rendered our system down for 24 hours after a huge mess of uninstalling, can’t install because 3CX “is installed”, restoring, wipe out of our backup files, etc, etc. This is what I get for upgrading. Lesson learned – don’t upgrade unless the thing is on fire.

    July 17, 2016 at 2:14 am
    • @David No I don’t agree. And all those users that follow this advice are doing wrong. When the thing is on fire, then it’s just too late.
      Be responsible, Stay clean with applications and updates you install, Look after your system and you will have healthy and perfect upgrades.
      If you are in doubt send 3CX an email and we will guide you.
      If you could not install that means that the uninstaller did not complete. Full stop. You either rushed it, killed it or it took too long and you thought it froze so you forced things to stop in the middle. Then you tried to uninstall again but Half of it was uninstalled and the other half remained there.
      Wipe out backup files – We are going to make a change that backup files will not be removed if they are left in the standard location.

      July 18, 2016 at 2:26 pm
  11. Is call control API ready to work with v15

    July 17, 2016 at 11:15 am
  12. Spring

    Hi, if i am using NFR key and i want to use free certificate from 3CX.
    Will the certificate free only 1 year from starting?

    July 18, 2016 at 5:02 am
    • Andreas Christodoulou

      If your maintenance is not expired the certificate will renew automatically

      July 18, 2016 at 2:02 pm
  13. Paul Husted

    Will you be adding additional SIP trunk/VOIP providers? Specifically, I noticed that Nexvortex is no longer in the list of US providers.

    We use Nexvortex and have customers who do as well.

    July 18, 2016 at 2:30 pm
  14. Oleg

    this new Win and Mac soft client is okay. Although I preferred the old look of the client.
    Can you bring it back.. it was nice..

    July 19, 2016 at 12:04 am
  15. Cesar Landa

    Hello, how many gateways (FXO) can we install in the free version of V15.

    July 20, 2016 at 2:17 am
    • Max

      from above comment “Sad that now free users can have only 1 FXO Gateway”

      July 20, 2016 at 11:00 am
  16. Spring

    I am using my own certificate and want change to use 3CX free certificate. can i change this without uninstall my current 3CX?

    July 20, 2016 at 5:26 am
    • Andreas Christodoulou

      @Spring No You need to uninstall and install again and select option 1 “I need a 3CX FQDN”

      July 20, 2016 at 11:03 am
  17. IOG

    Hi, Can you tell me if its possible to use the failover option with the FREE FQDN? or do you need to use custom domain option for it to work?
    Also is the option to control the services only available from the windows services mmc from now on? (restart services)

    July 22, 2016 at 12:13 am
    • Yes it will be possible in the future. Right now the IP takes some time to change. But when the 3CX Enterprise Edition will be released, we will be setting immediate DNS Updates and propagation.
      So when failover occurs and your IP Changes, the A record for your FQDN will be updated instantaneously.

      July 22, 2016 at 11:05 am
  18. Is there a list the differences between Ver14 and Ver15?

    July 24, 2016 at 3:26 pm
  19. Teckdan

    When is cloud version going to be available? Also, I found the DOS backup recovery / new installation utility very awful. We’re in 2016, where is the ease of use? Version 14 didn’t have that feature

    July 28, 2016 at 1:22 pm
    • Its not DOS, its powershell style and it automates numerous tasks to make setup super easy.

      July 29, 2016 at 8:51 am
  20. Christopher Kofon

    Hi guys.

    I know the new v15 free edition supports only one SIP trunk or gateway. Does this mean that only one of my 4 SIM slots on my GSM gateway will work and the others won’t?

    September 5, 2016 at 9:26 pm
    • Charalambos Eleftheriou

      @Christopher, With the v15 free PBX key you can only connect one gateway or one trunk only. You can purchase a key and have as many as you like.

      September 6, 2016 at 3:32 pm