Phone System / PBX

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Help Guides

The 3CX Web Client and installed 3CX PWA use the same browser permission model for calling, video and incoming-call notifications. This document covers managed Windows PCs, Macs and Chromebooks, and applies whether users open 3CX in a browser tab or as an installed PWA.These browser policies allow y...

This guide explains how to install 3CX AI Server for a 3CX PBX Version 20 Update 10 onwards on a supported Apple Silicon Mac such as a Mac Mini. The 3CX AI Server will transcribe PBX calls and perform call analysis.You need access to the 3CX Admin Console and shell or terminal access on the machine ...

This document explains how to set up the integration between your AI (in this example, we will look at using a chat agent) and your PBX.This allows your chat agent to query about most information on the PBX (for example: asking for a list of extensions or active calls). This functionality can be a g...

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