Phone System / PBX

Help Guides

PnP Phones

11 September 2026

PnP (Plug and Play) Phones refers to phones that reside within the same network as a 3CX PBX or SBC and their presence is automatically detected by the PBX, leading to a very simple and streamlined setup.Note: If you are deploying a number of these devices at once you should create a table listing t...

Configuring a DECT Phone

11 September 2026

3CX also supports the use of DECT Phones. DECT phones are wireless phones which have a number of advantages over Wi-Fi phones:DECT is very reliable and independent of your Wi-Fi  No need for staff to use personal phonesCheap, long lasting, easily replaced hardwareLong battery lifeScale up according ...

Version 20 Update 10 centralizes IP phone firmware management in the 3CX Admin Console. From the Phones page, you can review the firmware reported by each phone, assign the firmware it should use and run common device actions.The Firmware library stores both 3CX firmware and vendor firmware uploaded...

Latest Blogs

Prepare your 3CX system for outages with tested backups, a clear recovery path and a simple validation plan. A 3CX backup is an important part of disa...

Use 3CX MCP to connect your AI and PBX data, creating reports on questions that matter. Standard 3CX reports cover the metrics most teams need day-to-...

Deploy vendor-tested firmware to selected IP phones with flexibility to leave remaining phones on 3CX-tested firmware. V20 Update 10 Alpha 2 builds on...

Making the right call between separate, multiple companies on one 3CX - versus a dedicated PBX instance. 3CX Multi Company mode allows you to host mul...

Select an assigned DID before each external call, with no extra outbound rules to maintain. Calling from the right business number matters when users ...

Forum statistics

Threads
112,040
Messages
590,434
Members
164,996
Latest member
Namaf