U.S. partners: Are you ready for some more 3CX training? This June you can sign up for another 2 day workshop to be held by distributor abpTECH in Philadelphia. The event is scheduled to take place on Monday 19th June and Tuesday 20th June at the Embassy Suites Philadelphia Airport. the training sessions are completely free and open for all 3CX partners, new and active, to atte [...]
We are reworking our IP Phone provisioning templates in order to add more configuration options. We have received a great deal of feature requests in regards to this and in order to prioritize our efforts we are holding a poll to see which are most requested by our user community. These additional IP Phone configuration options will be available in the management console and sh [...]
LONDON, UK, 29 MAY 2017 – 3CX, developer of the next-generation software-based Unified Communications system, today announces that The City of Sorgues, France, has carried out successful deployment of 3CX's VoIP PBX solution amongst the municipality. Located in the Provence-Alpes-Côte d'Azur region of southern France, Sorgues is home to over 18,000 inhabitants. They city needed [...]
Many of you requested it and here it is: A Multi Line TAPI driver to allow integration with TAPI compatible CRM systems installed on Terminal services servers. The Multi Line TAPI requires the latest 3CX Client for Windows (which will be part of the 15.5 release) and a PRO edition. Read our installation guide and download the Multi Line TAPI here. [...]
Exciting times are upon us; not only is the weather getting hotter and the drinks colder, but 3CX European HQ is buzzing about the impending launch of version 15.5! After thousands of you took part in the testing of the Alpha & Beta releases, the time is almost here to introduce to you the final product! After the success of our V15 live launch last year, and to mark yet an [...]
V15.5 brings back the VAD - more powerful, much improved and with a new name - Call Flow Designer. With the Call Flow Designer you can easily create call flows and voice applications running on 3CX that: Route calls based on user input, time or other variables Collect information from the user Store information in a database Launch outbound call campaigns The Call Flow Designer [...]
At 3CX we value our partners. Therefore, we’re always looking for new ways to help you increase your sales; such as innovative product developments, the recently revamped partner program as well as our free training courses. We also wanted to improve the tools that we provide you with, to monitor your customers, specifically the partner and customer portal. We have completely r [...]
Update: V15.5 is no longer available. Download the latest version here. Thousands of our users and partners tried out V15.5 BETA, and we’re now making the Release Candidate available. The main new feature of v15.5 is the introduction of the Web Client, which has been very well received, and many of the improvements of this RC are focused on the Web Client and increasing its eff [...]
In the previous chapters we analyzed in detail and compared the specifics of on-premise PBX solutions and cloud-based systems. Choosing the best solution depends on many factors. The transition to cloud systems is more advanced in countries and areas in which ultra-wideband connectivity is more widespread. This is, probably, the first factor to consider. If you live in an area [...]
LONDON, UK, 12 MAY 2017 - 3CX, developer of the next-generation software-based Unified Communications system, announces that South African company, Synchramed, has successfully deployed its IP PBX solution at their Johannesburg headquarters. Synchramed, established in 2002, specializes in administration, billing and debt collection solutions for medical practitioners. The compa [...]
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