RC2 adds more settings for calls & audio 3CX V20 is just around the corner and our softphone team is working full steam ahead to finalize the new Windows Softphone for the release. With RC2 we’ve added the ability to launch calls in your CRM or any external app, as well as to set your default microphone or speaker. Launch Calls in your CRM RC2 introduces the new “External A [...]
V20 finish line in sight. Release Candidate 3 has gone as expected with no major issues reported. A small number of bugs were found - fixes for which are included in RC4. With this release, we’re on track to cross the V20 finishing line in the next few days. Watch this space! Fixes & Improvements Remote Stun Custom DECT failing to show next steps of the wizard when creating [...]
Adds Hot Desking, FXS, Bridges and Teams support. We’ve added more of the remaining V18 features into another release candidate for V20. The only major feature not currently in V20 is “Scheduled Reports” - this will be redesigned and become available in Update 1. If we don't find any major issues, V20 will be released in the coming weeks. Here are the top features explained. Co [...]
Easier provisioning, auto-answer and ringer device selection. The provisioning of the Windows Softphone has been made even easier with the possibility for users to provision from the softphone itself. Simply download the latest version from the Microsoft Store, enter your existing credentials and login! The softphone is now configured with your extension. You’ll also recall the [...]
Updated chat settings, participant panel, and “Raised Hand” for iOS and Android apps. Users can expect an improved virtual meeting experience and better chat management whilst hosting and presenting with the 3CX Video Conferencing mobile apps - both for Android and iOS. Here’s a summary of what we’ve been working on for this release. New Chat Control Settings and Notifications [...]
Chat & CRM Contact Filtering Fixes. The latest iOS Beta release ensures a more seamless and enhanced user experience with an improved chat feature as well as the CRM contact filtering. Chat & CRM Contacts We've improved the chat feature to better support long messages and tweaked the forwarding functionality. In addition to the chat improvements, iOS 17 users can now ex [...]
Improved provisioning & configuration for Android 14. A new update for the 3CX Android app is available for download. This latest update removes the need to reinstall the app if the user does not grant camera permission during configuration - the camera is required to scan the QR code and auto-provision the app. It also improves the provisioning for Pixel devices, more on t [...]
You might have missed your chance to attend one of our V20 Webinars. Worry not - as you’re still in time to secure a spot in our latest batch. Join one of our webinars below to learn how to prepare for the upcoming final release of 3CX Version 20, and ensure a seamless upgrade from V18 to V20. Here’s a reminder of what you can expect from this webinar: Prerequisites - steps you [...]
New Windows Softphone Beta supports Jabra headsets. The Windows Softphone Beta 6 is now available for download - with Jabra Headset Integration. This latest release will allow users to answer, drop, decline, hold, mute and switch calls via the buttons on their Jabra headset or the docking station. Known Issue The app may not respond in the case of multiple phone calls. We have [...]
Mark your calendars! The official release of 3CX Version 20 is near, and we want to make your transition from V18 to V20 a smooth one! 3CX will be offering a series of webinars to help its users prepare for the upcoming version. This is your chance to learn everything you need to know to ensure a seamless upgrade! What to Expect Prerequisites - steps you need to take prior to u [...]