iOS BETA brings improved Apple CarPlay Support to call, chat & more from your dashboard. A new iOS BETA is available for download and this is one you definitely don’t want to miss! We’ve completely reworked the Apple CarPlay Support and now not only can you answer calls, you can initiate calls and chats with Siri, access teams and have the 3CX logo beautifully displayed on [...]
V18 Update 9A includes latest iOS & Android and License Certificates. Whilst we recommend that all users upgrade to V20 as soon as possible, we appreciate that some users need to schedule time to do so. If you can not upgrade to V20 in the coming months, then you will need to upgrade to update 9A. Update 9A will Extend Android PUSH support until end of 2024 Extend iOS Push [...]
Update 1 is available for download in production environments. Hot off the heels of the release candidate, Update 1 is now available for download in production environments. In case you missed the BETA and BETA 2 releases, these are the main features included: Up to 50% faster backup & restore Caller ID exceptions to working hours - guide New Pipedrive CRM Integration - gui [...]
Includes general fixes and improvements to the reporting feature. Following the BETA and BETA 2 releases of V20, Update 1 we are nearing the final release with the Release Candidate. This Release Candidate includes mostly fixes found in the BETAs and improvements of the reporting feature. Improvements/Fixes Issues with duplicate MAC addresses which were overwriting previous dev [...]
iOS BETA allows admins to control device settings with MDM. This latest iOS BETA release includes Mobile Device Management (MDM) features. Admins can disable certain settings on a user’s phone by simply downloading an XML file onto the user’s device. The 3CX app reads the file and sets the specified parameters accordingly. These settings are hidden from the UI itself so that us [...]
V20 now available for preview & testing on Windows. Great news for our Windows users, V20 Update 1, BETA 2 is now available for Microsoft Windows. So if you’ve been looking forward to seeing V20 in action on Windows - you now can. This release is an ALPHA. It has not been extensively tested on various Windows versions. The code is the same as the Linux version so we don’t e [...]
Beta 2 adds the ability for users to schedule their own reports. Following on from the V20 Update 1, BETA, BETA 2 is now available for try-outs. We’re bringing back the Scheduled Reports feature, improved with a new per user reports scheduler. Scheduled Reports Are Back The scheduled reports feature is back and it’s better. Unlike in V18, where only admins could schedule report [...]
V18 users have until the end of 2024 to migrate to V20. Version 18 is supported until the end of 2024. We’ve renewed the certificates for Google PUSH, Apple and API Support in this last update, Update 9a BETA. This update will allow you to test the renewed PUSH support and use the 3CX Apps until the end of the year. Start planning your migration to V20 as soon as you can. Note: [...]
Drag & drop for call transfers makes call management easy as pie. New Panel & Switchboard views are available in the 3CX Windows Softphone - previously only available for BETA testers. Apart from enabling managers to monitor performance, the switchboard also allows receptionists to drag and drop calls to make a call transfer. New Panel & Switchboard Views Supervisor [...]
BETA introduces new Panel & Switchboard views to the Windows Softphone. The new Panel and Switchboard views are the latest additions to this BETA release of the Windows Softphone. Both views are of massive importance in contact center environments where teams need to know, at a glance, how many calls are waiting to be answered and which colleagues are available to take call [...]
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