Team filter in the Panel and Web Client configuration updates. 3CX Softphone V5.5 Beta (Build 1095) introduces improvements to extension management and configuration, alongside a strong set of stability fixes and usability enhancements. Read on for a breakdown of what’s new in this beta release. Team Filter in the Panel This beta release introduces a Team filter in the Panel, a [...]
Full iOS 26 support, performance improvements and stability fixes. The latest 3CX iOS App Beta introduces official support for iOS 26, ensuring full compatibility with Apple’s newest operating system. Alongside OS support, this release includes performance enhancements and a comprehensive set of calling, messaging and contact-related fixes. Read on for the full breakdown. Full [...]
Dual 2026 recognition for Call Center Software. We are proud to announce that 3CX has been recognized by the industry’s top authorities, earning 3CX a spot on the 2026 Capterra Shortlist and the Software Advice FrontRunners for Call Center software. These accolades are a direct result of our commitment to the global business community. Being recognized by both Capterra and Soft [...]
Guided installation of your WhatsApp SIP Trunk. 3CX V20 Update 8 now brings WhatsApp Inbound calls to your PBX, expanding on the messaging integration. Reach out to the millions of WhatsApp users worldwide by adding WhatsApp SIP Calling to your PBX - effectively giving callers the equivalent of FreePhone calling from anywhere on the globe. Your WhatsApp number set up as SIP Tru [...]
Cost-effective transcription for 8SC, 16SC, 24SC and 32SC licenses. We’re happy to announce that 3CX Enterprise Plus is now available for users with 8, 16, 24 and 32SC license keys! If you’re on V20 Update 8, you can enjoy our online transcription service with Enterprise Plus, making accurate and reliable call transcription accessible without the need for dedicated on-premise h [...]
Smarter call handling, Agentic AI & compliance-ready transcription. Update 8 marks a major step forward in how 3CX applies AI to real-world call handling — with a strong focus on control, compliance and predictable costs. This release significantly expands AI-powered routing, screening and assistant roles across the platform, while introducing on-premise and private cloud t [...]
Hands-free automated installation for Windows Desktops. Attention System Administrators! Deploying the 3CX Softphone via Microsoft Intune allows IT admins to install the application on many devices simultaneously without manual intervention. We've prepared a document to guide you through the steps. From Manual to Automated Installation Deploying the 3CX Softphone via Microsoft [...]
Better tools for interop testing your VoIP provider accounts. Version 20 Update 8 introduces yet another great new feature with the VoIP Provider Checker for in-depth SIP trunk analysis. 3CX provides a comprehensive list of Supported SIP Trunk Providers. However, if you need to implement a different provider account, the VoIP Provider Checker built into 3CX is an excellent tool [...]
A practical walkthrough of AI-powered communications with 3CX. Popular IT educator and YouTuber NetworkChuck is back with a new video - this time exploring how 3CX can be used as the foundation for modern, AI-driven communications. In the video, NetworkChuck demonstrates how quickly 3CX can be set up as a cloud phone system and highlights built-in AI features such as the AI Rec [...]
Modest increases for smaller licenses & hosting, reductions on larger licenses. Over the last year, we’ve been open about the direction of our pricing and strategy and our approach on fair use of extensions. As part of this ongoing alignment, updated pricing is now in effect. Here’s what’s changing - and why. Why Adjustments are Needed As previously shared, a small group — [...]
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